Employees were not aware of the resort schedules around the facility or resort. In addition of "zero" introduction of the facility. Meaning that you need to ask about where is breakfast, where is this place, etc. Other hotel I stayed on the past provide an complete upfront information about the hotel. Needed to go over different building and I received different information. It is an Ski/Snowboard Resort so people are expected to enjoy the mountain, but the Resort network was not working. Therefore, it is hard to communicate with people around the facility because mobile reception was not the best. The network issue was broad-up but they stated that they cannot do anything about it.
Otto
Otto (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Very good facility and we enjoyed our stay. Very relaxing.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
Could be better
When we first arrived, we found a lot of food crumbs and a long hair in the sheets. Went to front desk who saw it himself and brought us clean sheets. We had to change the sheets ourselves. The guy was friendly. Then told us we could get a 10% discount which we were ok with. However they charged an additional $62.07 TWICE on the same day they gave a $65 refund. Ive called over 8 days and every time the manager is in a meeting or not there. Was told they would call back but never did. Also the ski resort has a few safety issues. I fell off a step that wobbles. And then noticed other steps with wood add-ons. I prefer if they just replaced it. The other thing was that their instructors have a ton of small kids and adults that crowd the path of the skiers that come down. SOme litlle kid could be killed one day. Its the training ski route. I dont understand why they cant move those people to the other side where no one comes down the moutain. There are sooo many people blocking the path and people have fallen trying to avoid each other. I spoke to two instructors and they just didnt care about moving to the other side which is only 50 feet away and out of the way of the skiers that come down the mountain. & the conveyor belt seems to stop abruptly from time to time causing some people to lose their balance and even fall. the operator told me that there is a loose piece at the end that sometimes bends and causes the belt to stop abruptly & he just restarts
Carlos
Carlos (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Happy Nee Years!
Came for New Year’s Eve, last minute family trip. Kathy was so very accommodating, friendly and helpful with our reservations.
Julie
Julie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Arthur Gunn
The room was nice but the smell from the sewage was a problem in the beginning. Other then that my stay was very nice and the staff were friendly and nice
Arthur
Arthur (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Carl C
Carl C (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Russell
Russell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Eric
Eric (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Evan
Evan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
It was a beautiful resort. We would definitely stay again. The views there were gorgeous.
Lisa
Lisa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Friendly staff, great food and beautiful scenery. Will stay here again in the near future.
KEVIN
KEVIN (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月17日
We liked the resort very much but did have to change rooms when we got there because there was no elevator in the alpine and Fairview sections and we are an older couple. Also there were flies in the room we were first shown. Breakfast was good and the facilities and view were lovely
Stephen
Stephen (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Solid Stay Choice
Good solid stay. Missed having an elevator in the Alpine Lodge and caught them in a parking lot sealing which forced us to park in another lot, but the parking lot was open by the time we left. Good breakfast! Wish we had had more time to try what looked to be a very nice golf course.
Roland
Roland (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月15日
Liberty mountain
The place was very dated. From the outside it looked fabulous but on the inside it was in bad need of update. The shower was so tiny one could hardly fit in it without touching the sides of it. The shower head was in a fixed position of shooting water up my nose. And then the door to the shared balcony had no bolt lock or door knob lock. It had something at the top that kind of worked but if someone wanted to
Get in they could. The balcony wash shared with all of the other ones.
Gaye
Gaye (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Golf getaway
Amazing view of 18th hole.
Great landscaping.
19th hole was friendly.
Mary Lawrence
Mary Lawrence (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
We had a fantastic stay here. The property was beautiful and well taken care of. The 1br room we booked was just what we needed. Extra room to relax.
The staff was very good especially the staff for breakfast. Friendly and efficient.
The pool are was one of the best we ever experienced.
Charles
Charles (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
We had a nice stay. It was the off season, so pretty quiet. The Alpine Lodge room was decent. The staff were all very nice. Close to Gettysburg!