Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

2.5 star property
City centre Nepean hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Exterior
Indoor pool
Reception
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is HK$804
HK$953 total
includes taxes & fees
9 Jan - 10 January 2025

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About the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.9 km
  • Bayshore Shopping Centre - 4 min drive - 4.1 km
  • Algonquin College - 7 min drive - 6.7 km
  • Canadian Tire Centre - 9 min drive - 9.2 km
  • Tanger Outlets - 10 min drive - 12.7 km

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa Station - 19 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Harvey's - ‬8 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

At Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel, you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. This eco-friendly hotel is also within a short drive of University of Ottawa and Parliament Hill. Fellow travellers love the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Express check-in/out available
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2240 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel and nearby?
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel has an indoor pool and a fitness centre.
What's the area around Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel like?
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car. Travellers love the hotel's prime location.

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Let down.
I asked for a room closest to elevator as I have some mobility issues. My room was half way down the hall. The carpet was not flat and walker kept getting stuck. A definite tripping hazard. The cable and picture on the television was aweful. Will never stay there again.
Constance, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Amitabh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for the price
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tv channel options were not good
Jocelyn, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sang, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Il n’avait pas de baignoire dans la salle de bain et la douche était aménager sur le même plancher que le reste de la salle de bain … il y avait de l’eau partout.le plancher n’était bien adapté pour que l’eau retour à la douche… j’ai du tout assécher . Comble de malheur, je ne m’en étais pas aperçu immédiatement et je me suis mis les pieds dedans durant mon pipi de nuit
Stéphane, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Excellent,super
Yaroslav, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again!
Quick and easy check in. Clean room with comfortable soft beds. Breakfast was great too, with eggs, bacon and pancakes. Toast, bagels and muffins with all the fixings. Milk, hard boiled eggs and yogurt in the fridge with juice and coffee too.
Ronald, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality, clean, friendly.
Dennis, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The only thing I don’t like it’s the shower. Everything else was perfect
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gordana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rajdeep, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovedeep, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Orville, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall it was good but the washroom lock wasn't working properly.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Heidi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

8/10 Very good

Rita, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yair, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Breakfast too crowded with 2 tour groups
Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 4-night trip
Verified Hotels.com guest review