We stay at Holiday Inn Express hotels a lot. I have never had one give me an issue with asking to stay an hour after check-out. First off, having an 11am check-out in 2025 is crazy. Secondly, I have never been given trouble to ask for an hour later of a check-out. Given the fact that I could have booked other rooms in this hotel for that day; they could have been kind to give me the hour or even say they would charge me for the extra hour but to give me 30 minutes and then call 15 mins into the 30 to ask if I was booking another night was absurd. I got out of the room and worked in the lobby since I needed more than 30 minutes and while there - the manager had a screaming match with another guest. Whatever or however the other guest was being had no bearing to raise your voice (while they were there with 3 kids) to your hotel guest in the main lobby for all to hear. It was unnecessary, bad customer service and just an overall - never stay at this hotel again vibe for sure. Luckily for guests, there are over a dozen hotels within a 1 mile radius that may have a better idea of customer care. I never right anything but good reviews and typically skip a review if I had a bad one but this stay really had me shaking my head.
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Road noise
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Good but loud and potentially stinky
Nice newly built or renovated hotel. Two issues make it 4 instead of 5:
1. There is loud music playing outside at the pool clearly audible inside the rooms until midnight. Even with ear plugs it was frustrating.
2. The bathroom has a barn door instead of a normal door. Not great for sounds or smells. I’d much prefer a traditional door
Jesse
Jesse (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Paphawadee
Paphawadee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
I enjoyed the one night we stayed. No issues. Id stay again
Brittney
Brittney (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
My comfort had stains on it and the housekeeper was very kind and brought me a new ine
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Ahmed
Ahmed (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Nice hotel, nice staff. Nice space outdoors
Gina
Gina (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
nallelyt
nallelyt (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
We stayed only one night. The bed was hard, very noisy, shower had very little pressure. Could not get wash clothes at the front desk. The breakfast was very bad, eggs, biscuits, gravy and sausage were cold. This is a new hotel, and could be great.
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Relatives stopped to visit me in my room. They were impressed with the room as well as with the general areas they saw. So was I.
Hugh
Hugh (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Rhonnie May
Rhonnie May (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 18 日
Beautiful room, terrible service
Keren
Keren (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
We had a great time!!! The desk clerk was AMAZING!
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Very polite customer service. Very clean.
Amelia
Amelia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
It was very good, guy at front desk was kind and started conversation. Everything moved along well!
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
James B
James B (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Very nice hotel. Very clean and breakfast was great. They had lots of options to eat.