In the heart of Puebla Historic Center, HOTEL SANTIAGO offers a warm welcome with in-room WiFi, free self parking, and a 24-hour front desk. Guests appreciate the hotel's smoke-free premises and convenient elevator.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free parking
Non-smoking
24/7 front desk
Free WiFi
Main amenities (4)
Daily housekeeping
24-hour room service
24-hour front desk
Front desk safe
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Lift
Bath or shower
Free self-parking
The current price is HK$280
HK$280
HK$334 total
includes taxes & fees
8 Mar - 9 Mar
Room options
View all photos for Standard Double Room, 1 Double Bed
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
Puebla–Cholula Tourist Train Terminal - 23 min walk
Restaurants
Mercado de la Acocota - 4 min walk
Tortas Meche - 1 min walk
Attico 303 - 1 min walk
Comal Cocina de Antojo - 1 min walk
Hotel Royalty Centro - 2 min walk
About this property
HOTEL SANTIAGO
When you stay at HOTEL SANTIAGO, you'll be in a fantastic location, only a five-minute walk from Zócalo de Puebla and Puebla Cathedral. Free perks include WiFi and self-parking. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Free 24-hours off-site parking within 853 ft
Other information
Smoke-free property
Property amenities
Food and drink
24-hour room service
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 100
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla
Frequently asked questions
Does HOTEL SANTIAGO offer free cancellation for a full refund?
Yes, HOTEL SANTIAGO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL SANTIAGO?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HOTEL SANTIAGO?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL SANTIAGO?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is noon.
What's the area around HOTEL SANTIAGO like?
HOTEL SANTIAGO is a short 3-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.
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HOTEL SANTIAGO Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
1 October 2024
hotel staff very friendly and polite
Ramiro
Ramiro, 1-night trip
10/10 Exceptional
15 October 2024
Nice place
José Luis
José Luis, 1-night trip
10/10 Exceptional
20 August 2024
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Hing
Hing, 3-night trip
8/10 Very good
14 May 2024
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Nicolasa
Nicolasa, 1-night trip
8/10 Very good
11 August 2024
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Merri
Merri, 2-night trip
10/10 Exceptional
30 May 2024
Ng
Jesús
Jesús, 1-night trip
10/10 Exceptional
22 June 2024
Ok
Heriberto
Heriberto, 1-night trip
10/10 Exceptional
13 February 2025
Claudilene
Claudilene, 1-night trip
10/10 Exceptional
18 January 2025
Esta bien la habitación solo que me tocó una cama un poco dura
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
7 January 2025
excelente
Todo muy bien en el hotel. Limpio, cómodo y el personal muy amable. Solo un pequeño detalle. En los baños hay un enorme escalón que hace muy difícil entrar a bañarse para una persona discapacitada o adulto mayor. Incluso una persona en esa condición puede sufrir un accidente en esos baños. Ojala pronto lo remodelen porque se ve que es un diseño viejo del baño. El hotel es muy centrico y es 100% recomendable quedarse en el.
Guillermo
Guillermo, 1-night trip
10/10 Exceptional
3 January 2025
Angelica
Angelica, 3-night trip
10/10 Exceptional
1 January 2025
Jorge
Jorge, 3-night trip
10/10 Exceptional
31 December 2024
Checar detalles de fumigación
Bien en general todo estaba muy limpio el baño y la habitación el problema en la noche fue que encontré un bicho saliendo debajo de la cama
Elsa Georgina
Elsa Georgina, 1-night trip
10/10 Exceptional
30 December 2024
Ideal para visitar la ciudad una noche.
El hotel es centrico, la atención excelente en todo momento. El unico detalle es que en la noche se escucha mucho ruido del exteriror que impide dormir comodamente y el estacionamiento se encuentra a dos cuadras.
Carlos Alberto
Carlos Alberto, 1-night trip
10/10 Exceptional
30 November 2024
La atención del personal en general es excelente y te orientan sobre como disfrutar más en la ciudad de puebla.
Jose Manuel
Jose Manuel, 4-night trip
10/10 Exceptional
21 November 2024
Guadalupe
Guadalupe, 2-night trip
10/10 Exceptional
20 November 2024
Agradecido
Heriberto
Heriberto, 3-night trip
10/10 Exceptional
12 November 2024
Antonio
Antonio, 1-night trip
8/10 Very good
8 November 2024
Excelente ubicación, buena relación calidad -precio
Isaias Concepcion
Isaias Concepcion, 2-night trip
4/10 Fair
6 November 2024
El estacionamiento está muy lejos , no ahí Valet parking
ROBERTO DE LA
ROBERTO DE LA, 2-night trip
10/10 Exceptional
1 November 2024
Recomiendo ampliamente Hotel Santiago
Juan
Juan, 2-night trip
10/10 Exceptional
1 November 2024
Serge
Serge, 1-night trip
10/10 Exceptional
30 October 2024
Ramiro
Ramiro, 1-night trip
10/10 Exceptional
28 October 2024
Me encanto su ubicación, limpieza, comodidad y atención del personal