Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
Puebla–Cholula Tourist Train Terminal - 23 min walk
Restaurants
Mercado de la Acocota - 4 min walk
Tortas Meche - 1 min walk
Attico 303 - 1 min walk
Comal Cocina de Antojo - 1 min walk
Hotel Royalty Centro - 2 min walk
About this property
HOTEL SANTIAGO
When you stay at HOTEL SANTIAGO, you'll be in a fantastic location, only a five-minute walk from Zócalo de Puebla and Puebla Cathedral. Free perks include WiFi and self-parking. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Free 24-hours off-site parking within 853 ft
Other information
Smoke-free property
Property amenities
Food and drink
24-hour room service
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 100
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla
Frequently asked questions
Does HOTEL SANTIAGO offer free cancellation for a full refund?
Yes, HOTEL SANTIAGO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL SANTIAGO?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HOTEL SANTIAGO?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL SANTIAGO?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is noon.
What's the area around HOTEL SANTIAGO like?
HOTEL SANTIAGO is a short 3-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.
HOTEL SANTIAGO Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 September 2024
Rosamaria
Rosamaria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Hing
Hing, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Merri
Merri, 2-night romance trip
Verified Expedia guest review
6/10 Good
29 July 2024
Gilberta
Gilberta, 1-night trip
Verified Expedia guest review
8/10 Very good
14 May 2024
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Nicolasa
Nicolasa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Guadalupe
Guadalupe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Opinión real
El hotel cuenta con una excelente ubicación, el ambiente es muy seguro y las personas de recepción muy atentas, muy limpio las habitaciones y diario hacen limpieza dejando super bien la habitación, el agua caliente está a 2 minutos después de encender la regadera. Cuenta con pantalla. Lo recomiendo mucho y sin duda me volvería a hospedar ahí
Denhy Jaquelinee
Denhy Jaquelinee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Wilfredo Armin
Wilfredo Armin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Excelente opción para pasar un rato de tranquilidad para hospedarte y salir a la ciudad. No cuenta con estacionamiento propio pero tienen convenio con uno a dos calles del hotel.
Miguel
Miguel, 1-night romance trip
Verified Expedia guest review
8/10 Very good
19 September 2024
Todo tranquilo, estuvo en general bien solo que la limpieza de la cama estaba terrible, el olor de las sábanas a sucio y cuando me iba a acostar o sorpresa, un cabello en las sábanas. Las personas de recepción y el botones muyyyyy amables, en general todos muy respetuosos y amables
Wendy
Wendy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Arturo
Arturo, 3-night trip
Verified Expedia guest review
8/10 Very good
11 September 2024
buena ubicación
israel
israel, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Teresa
Teresa, 4-night family trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Efigenio
Efigenio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
Muy bien
Gabriel
Gabriel, 3-night romance trip
Verified Expedia guest review
6/10 Good
5 August 2024
Esta frente a catedral. Muy céntrico. Es limpio. Buen precio. El personal muy atento y amable. Lo incómodo es q la cama tiene un plástico.
Yamuri
Yamuri, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Un trato excelente en todo momento, las instalaciones súper limpias y el personal de lo más amable
Las habitaciones muy cómodas en todo aspecto
Viccon Rodriguez
Viccon Rodriguez, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Mucho ruido en toda noche, no pararon, terrible
SALVADOR
SALVADOR, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Buena ubicación, buen servicio, y buenas instalaciones
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Edith
Edith, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Super bien ubicado, cómodo y muy limpio
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 June 2024
En general todo bastante bien, la atención y la
Calidad del servicio; el único inconveniente es que no cuenta con estacionamiento propio.
Giovanna Lucia
Giovanna Lucia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Ok
Heriberto
Heriberto, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Tranquilo
Todo muy bien
Elsa
Elsa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 June 2024
Excelente ubicación, a unos cuantos metros del zocalo, excelente atención, solo le falta servicio de restaurante pero eso no quita lo bueno del lugar.