The hotel is new, the staff is very friendly and the beds are comfortable. The pools are great, That said there are some issues. The person who designed the room must not ever stay at hotels, especially hotels in a resort area. There are two tiny drawers for clothes and the closet door blocks those drawers when it is open. There is a table, higher than normal, with no chairs to sit on, in fact only one chair in the room. The bathroom is large, clean and nicely laid out, with no hooks to hang a bathrobe or a toiletries bag. The shower controls are at one end of the large shower while the shower head is at the other end...why? There were also some "new opening" issues. Missing light over the coffee station, hot tub where the jets don't work to name a couple, And the room needs more light generally. Also the balcony can not be turned off - very inconvenient for sleeping. Oh, the towels are lovely, but not at all soft. Hopefully, some of these issues will be resolved soon.