The manager and staff are liars. They tried to downgrade our room and would not give us a refund of the difference. They told us they didn’t have the type of room we reserved. Hotels.com was no help. I could not speak to a live agent. We called Hilton, and suddenly they did have the type of room we reserved.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Enjoyable stay
Great hotel. Loved the kitchen. Bed a little hard for my taste but pull out couch was good.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Briana
Briana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Bo
Bo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Melanie
Melanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Shandra
Shandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
We were on the 1st floor and the window blinds were stuck open 2 feet high and could be seen from outside. Also, found a cockroach in our room.
Maurice
Maurice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 12 日
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Excellent
The room was very spacious and clean. Excellent location.Many stores and fast food near by
DIANA
DIANA (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 9 日
Hotel Stay-July 8th, 2025
We checked in with the family July 8th, 2025 for a 3:00 p.m. check in. There were two front desk attendants. They were not friendly and their demeanor was very robotic and cold. We also went to the room and the bathroom was a little dirty and clean. Also, went to the gym on the 9th and the TV was not working. I spoke to the front desk clerk and she could not help me. She said that she would ge the maintenance person to help and the person never came and then came in and said it was not working.
selina
selina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
George
George (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Regina
Regina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Jackie
Jackie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Thank you
Shemicka
Shemicka (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Deesha
Deesha (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Perrin
Perrin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Under staffed , and you would be better sleeping in your car
Joshua
Joshua (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 21 日
The hotel was nice and the beds were comfy but there was a foul odor coming in from the food