Everything from check in to check out was excellent. The staff members were friendly and courteous. Breakfast was great and they had an excellent assortment of food items to choose from. Definitely will stay here again next time we’re in Austin!!!
Dalbert
2 晚行程
10/10
Taylor
1 晚行程
2/10
真實旅客
1 晚友伴旅程
2/10
As soon as we walked in another guest was compaining about the baby bed rail being broken and nothing had been done for 2 days. We still checked in .3 rooms.after we check in we come to find out the pool was closed. The reason we picked the hotel was because it had the indoor pool. There are bed bugs in our room. And room 205 had no hot water... ALL out rooms were hot. The ac is super loud and doesn't cool the room. We all slept with no blankets on thats how hot it was in our rooms. The front desk gentleman Jose Is very hars to hear even at 3 feet away. He literally whispers to guest.i will say beds are soft. If you use their shampoo and conditioner expect to have everything watered down.
Leticia
1 晚家庭旅程
10/10
Joseph
1 晚行程
10/10
Kathryn
1 晚行程
10/10
Very clean and comfortable room. Front desk clerk very polite and professional which is sombras to find nowadays.
Marty
1 晚家庭旅程
8/10
真實旅客
2 晚行程
10/10
Gibson
2 晚行程
8/10
Jerel
2 晚友伴旅程
10/10
Paul
2 晚商務旅程
10/10
Fast check in, comfortable and clean room. Wish the 2nd elevator was working - it was lousy to wait extra but not too terrible.
真實旅客
2 晚友伴旅程
8/10
Bethania
1 晚行程
8/10
Friday night the elevator was not working properly. Had to climb four flights to room with post-knee replacement.
James
2 晚商務旅程
10/10
真實旅客
2 晚行程
2/10
We booked two nights and left after one. The walls are paper thin, and our neighbors chose to watch TV late into the night. I don’t think the TV was turned up all that loud, as I could hear the people just talking. They absolutely need to install some additional soundproofing in what is a relatively new property.