In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 26 日
Huichi
Huichi (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 21 日
FEN-HSIEN
FEN-HSIEN (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 2 月 6 日
Ziwei
Ziwei (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 1 月 5 日
Shuling
Shuling (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 1 月 5 日
chak cheung
chak cheung (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Damien
Damien (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Matthew
Matthew (9 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Everything great!
Room was impressive.
Melissa
Melissa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
luis a
luis a (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
A M
A M (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Not quite there
Everything was great, it was quite loud from activities below so the sound proofing needs improvement.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Wayne
Wayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Was a short trip, but nice. Will stay there again :)
Shannen
Shannen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 4 日
소방벨소리에 너무 무서웠던 호텔
w시드니 항구전망 spectacular room 묵었어요. 방사이즈가 제공된 정보가 맞는건지 좁고 방구조도 이상해서 답답했어요. 맞은편 주변이 공사중이라 바다 전망도 좋지 못하고 밑에 큰 도로가 있어 차 지나가는 소리가 시끄러워 편안하게 머물지 못했어요. 왜 평점이 낮은지 이해가 갑니다. ㅠㅠ
아침 샤워중 소방벨이 울려 20층에서 계단으로 내려왔어요. 레지던스도 함께 운영해서 그런건지 무슨 원인인지 모르겠지만.. 검색해보니 최근에 소방벨이 울려 대피했다고 올린 글이 있네요. 소방벨 소리도 너무 크고 무서웠어요. 밤에 자고 있을때 일어난 일이 아니라 그나마 다행이었지만 다시는 경험하기 싫은 최악의 숙소입니다. 20층에서 내려가던 계단쪽도 무서웠고 지금 생각해도 다리가 후들후들 떨립니다.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Funky weekend
Unreal We celebrated my birthday and 48 wedding anniversary The reception was amazing A huge thank you to Carla and Sara for their impeccable customer welcome Very rare these days I truly felt like the Queen of Sheba!!! Also Indi for helping us navigate to the lift An incredible weekend we had Certainly will be back
Great rooftop pool warm open roof with bar Great relaxing area The view wowwwww best in the world The room was incredible so funky
Thank you to you all for giving us an incredible experience
Cheers Elizabeth and Rolandl
elizabeth
elizabeth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Melissa
Melissa (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
4/5
Hotel modern, very shmick.
Staff were not up to standard (room service were excellent, desk staff not.)
I was over charged - probably a
Mistake.
Chinese counter man was talking to other guests over my shoulder and encouraging them to come to him for service… I’m guessing something strange was going on…. They nearly pushed me out of the way.. bizarre check in.
But the room was great, pool also… meals were good… I’ll stay again, but I give them because of staff 4/5
Melissa
Melissa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Beautiful room with nice view...spacious. swimming pool is great.
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
A nice surprise: W SYDNEY
A wonderful hotel, very special design, I was nicely surprised, location is amazing too, I am looking forward to comeback!:-)))
Dalida
Dalida (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Great place for families
We had a great stay at the W. Staff was friendly and helpful. Our room was really comfortable and well-appointed. We had space for two adults and two teenagers in good confort. The location is perfect and we had amazing views from our room. We didnt need much but whatever it was the staff was on top of it.