Il Filleo - Hospitality & Quality Selection - 2 min walk
Bar Uffa - 2 min walk
Le Dolcezze Salate di Angelo - 2 min walk
Sciuscia & Sciorbi - 1 min walk
About this property
Best Western Plus City Hotel
Best Western Plus City Hotel puts you within a 10-minute drive of Port of Genoa Cruise Ship Terminal and Old Port. Guests can indulge in facials at the spa, and PESCIOLINO serves lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
64 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (EUR 30 per day; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children's menu
Children's games
Baby bath
Changing table
What to do
Beach nearby
Working away
24-hour business centre
2 meeting rooms
Co-working spaces
Conference space (753 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1952
Safe-deposit box at front desk
Health club
Art gallery on-site
Designer shops on-site
Full-service spa
Banquet hall
Accessibility
Lift
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
DVD player
42-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
Dining
PESCIOLINO – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Spa access is available for an extra charge of EUR 20 per day
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
Parking
Valet parking costs EUR 30 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 13 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June until 30 September.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 010025-ALB-0044
Also known as
Best Western City Hotel Genoa
Best Western City Genoa
Genoa Best Western
Best Western Genoa
Best Western Plus City Hotel Genoa
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa
Frequently asked questions
Are pets allowed at Best Western Plus City Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 15 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus City Hotel?
Yes. Valet parking costs EUR 30 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus City Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus City Hotel and nearby?
Best Western Plus City Hotel has a spa and a Turkish bath.
Are there restaurants at or near Best Western Plus City Hotel?
Yes, there's an on-site restaurant, PESCIOLINO.
What's the area around Best Western Plus City Hotel like?
Best Western Plus City Hotel is a short 10-minute walk from Old Port and 2 minutes' walk from Teatro Carlo Felice.
Best Western Plus City Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 September 2024
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Donald
Donald, 4-night trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Nice hotel in a great location.
It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Andy
Andy, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 August 2024
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Gregory
Gregory, 2-night family trip
Verified Orbitz guest review
8/10 Very good
27 July 2024
It was a nice comfortable stay for one night.
Johena
Johena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Great Location,Parking next door,great restaurant downstairs.
Marco
Marco, 2-night trip
Verified Expedia guest review
8/10 Very good
29 June 2024
Great location. Review was lower due to the air conditioning not functioning. All else was great
Hilary
Hilary, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
HYUNG IL
HYUNG IL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
jeff
jeff, 1-night family trip
Verified Expedia guest review
6/10 Good
21 May 2024
No AC until June, good location
No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower.
The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
JAIME
JAIME, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2024
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Carlos
Carlos, 3-night trip
Verified Orbitz guest review
8/10 Very good
11 March 2024
Charis
Charis, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2024
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Jacob
Jacob, 1-night trip
Verified Expedia guest review
8/10 Very good
29 January 2024
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this.
Good breakfasts, working Wi-Fi and very clean room.
Pavel
Pavel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2023
Good hotel in old city. Easy to walk around in old city from hotel
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very good
9 October 2023
Close to everything in a quiet area
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2023
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Joan
Joan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 August 2023
Great location
Anita
Anita, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
Leardo
Leardo, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 July 2023
Beautiful location, room was very nice except for the air conditioning that wasn’t working very well
Murray
Murray, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2023
Great Room-Friendly Staff- not CPAP Friendly
Hotel was very clean, staff friendly, breakfast was great. Only drawback is that there are no outlet on the bed night stands or behind the bed. I like many people have Sleep Apnea and travel with a CPAP machine. I had to run an extenssion cord across the room to the desk to plug in my machine. This is a bit of an inconvenience and major trip hazzard.
Robert V
Robert V, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
2 July 2023
AC was sooo bad
Naji
Naji, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 June 2023
Best Best Western
Great hotel in a neat area. Great staff, fantastic breakfast, clean and modern rooms, great wifi. I'll be back for sure.
Gary
Gary, 5-night business trip
Verified Hotels.com guest review
6/10 Good
30 May 2023
Great location and staff. Quite a few things are broken, AC to begin with.