Room furniture is outdated and the furniture in the room was dirty
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 12 日
Friendly registration. When arriving at room, the tv was on and there were towels and sheets on the floor. Obviously it wasn’t ready for guests. We went down and were assigned a new room promptly.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 5 日
Jessica
Travelocity 真實旅客評價
10/10 完美
2025 年 3 月 4 日
It snowed during our stay and the staff went above and beyond in their service. They cleaned our rooms as requested and when the heater didn’t work properly staff brought us a space heater. Hotel typical bar food and was great
Tiffany
Tiffany (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Nathaniel
Nathaniel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Tomeka
Tomeka (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Davon
Davon (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 18 日
The staff is great.
Ruth
Ruth (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Why so surprised
The greatest part of the hotel was the staff! All were amazing! However, the hotel is definitely showing signs of neglect. There were stains all over the elevators, including smear stains of only god knows what. They had hand sanitizer stations at every elevator but none of them worked. The exterior of the hotel was dirty and desperately needs to be power washed. I guess I can’t be too surprised, we were in Newport News.