Hotel ARENA am Zoo

Central hotel connected to the convention centre, within walking distance of Frankfurt Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ARENA am Zoo

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Shower, free toiletries, hair dryer, towels
Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Multilingual staff

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is HK$310
HK$364 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Comfort Double Room

Highlights

Soundproofed
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

Highlights

Soundproofed
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 3 min walk
  • Frankfurt Cathedral - 14 min walk
  • MyZeil - 16 min walk
  • Alte Oper - 5 min drive
  • Main Tower - 5 min drive

Getting around

  • Frankfurt Airport (FRA) - 30 min drive
  • Mainz (QFZ-Mainz Finthen) - 39 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 102 min drive
  • Frankfurt (Main) Ost Station - 10 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt (Main) South Station - 28 min walk
  • Zoo U-Bahn - 2 min walk
  • Ostendstraße Tram Stop - 2 min walk
  • Zoo Tram Stop - 2 min walk

Restaurants

  • ‪Kutscherklause - ‬5 min walk
  • ‪Four Corners Irish Pub - ‬6 min walk
  • ‪Maingold - ‬5 min walk
  • ‪Pizzeria Sardinien - ‬2 min walk
  • ‪Thai Restaurant Bangkok - ‬6 min walk

About this property

Hotel ARENA am Zoo

When you stay at Hotel ARENA am Zoo, you'll be a short five-minute drive from Römerberg and MyZeil. Also, Frankfurt Christmas Market and Alte Oper are a short five-minute drive away. Public transportation is only a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Languages

English, Georgian, German, Russian

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (EUR 15 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Services

  • Multilingual staff
  • Virtual front desk

Facilities

  • Built in 2017

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night

Parking

  • Self-parking costs EUR 15 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Does Hotel ARENA am Zoo offer free cancellation for a full refund?
Yes, Hotel ARENA am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ARENA am Zoo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel ARENA am Zoo?
Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel ARENA am Zoo?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel ARENA am Zoo and nearby?
Recommended spots to visit include Frankfurt Zoo (3-min walk) and European Central Bank (7-min walk), along with Frankfurt Cathedral (14-min walk) and MyZeil (0.8 mi).
What's the area around Hotel ARENA am Zoo like?
Hotel ARENA am Zoo is in Ostend, a short 2-minute walk from Zoo U-Bahn and 16 minutes' walk from MyZeil.

Hotel ARENA am Zoo Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Austin, 6-night trip
Verified Expedia guest review

6/10 Good

.
Andrew, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice
Dordije, 1-night trip
Verified Expedia guest review

8/10 Very good

the room was modern, clean and quiet. very small but functional.
marcus, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Quiet hotel close to the tram. The staff is friendly and accommodating.
Kenneth, 1-night trip
Verified Expedia guest review

8/10 Very good

JOHN, 2-night trip
Verified Expedia guest review

6/10 Good

We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Robert, 2-night trip
Verified Expedia guest review

8/10 Very good

Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Tobias, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Farhad, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible hôtel with false description. There is no staff no lobby no breakfast offered even though it's advertised as offered. This hotel is a scam..the room numbers are taped on doors and signs in the hotel are not even written in German. I didn't feel safe staying there and had to leave that same night into a different hotel..avoid at all coats
Séverine, 3-night family trip
Verified Expedia guest review

2/10 Poor

The hotel was supposed to be open 24 hours. When we got there to check in there was a sign that said they only check guests in until 4:00PM! They were closed and we had to sleep in our car!
1-night family trip
Verified Hotels.com guest review

6/10 Good

I paid the evening before my departure the local turist tax. Next morning i had to pay again. Not very qualified staff.
Jukka, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean facilities, helpful staff. The rooms are small but clean, the beds are comfortable. The place is more quaint than luxurious but everything you need in a hotel room. I would stay here again
3-night family trip
Verified Expedia guest review

8/10 Very good

Nnn
Nicoleta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I had a small (single) room with weird lay-out (shower in middle of room). However room was clean and cosy and shower was actually very good. Hotel was in a quiet street very close to Zoo U-Bahn. Some shops and restaurants quite close by. Night-time noise from an adjoining room was a problem for me though.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cheap, comfortable, clean and friendly!
I spent one night at the hotel on a flight layover, so I was looking for a cheap, comfortable place close to the city centre. The room ticked all the boxes, and staff were all very friendly and efficient. The breakfast buffet was also good value :-)
Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

simon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, service too! Would definitely go back.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great for an overnight stop
Very clean hotel, good Location and very comfortable
Callum, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
Room and bathroom were both really nice, modern and clean. Not the most spacious but was only in it for sleeping. Friendly welcome on arrival. Breakfast wasn't great and probably not worth €9.50 but good luck finding other places to get breakfast in the local vicinity that accept card payments.
Edward, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review

8/10 Very good

The single room is pretty small. Wifi doesn’t work in most of the time.
6-night trip
Verified Expedia guest review