Booked a night to celebrate joint birthdays! Enjoyed a relaxing spa day and had dinner at the bar that evening. Staff were friendly and helpful!
Kimberly
Kimberly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Genna
Genna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
Used to be the best
Not surprised about the slow service at the bar. It’s been that way for the past year. Took an hour to get dinner and had to remind them of food we ordered that they forgot so it was another 30 minutes.
Chairs at pool were moldy and towels were damp. Tons of ants around chairs and we were bit so many times we left the pool.
The duvet had blood marks on it and when it slipped off the duvet cover we noticed it.
Couldn’t get in the wet bar because the lock was stripped.
Other than that is was okay.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Amazing hotel.
shannon
shannon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
robert
robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Easy check-in, friendly staff, comfortable and spacious room, nice amenities.
John
John (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Wonderful and beautiful property with a 5 star spa
Yolanda
Yolanda (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
The hotel was lovely. The restaurant was not open on Monday night which made i
Pauline
Pauline (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Citibanamex
Citibanamex (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Loved the amenities staff and the property! Everything was great!
Darrin
Darrin (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
First rate service and an excellent restaurant
Reed
Reed (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Very Nice...great ambiance and location
owen
owen (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 29 日
Arrived in room and luckily did a quick inventory, An empty Titos bottle, reported but so wrong. I brought my own favourite wine glass along, taken from room and reported. No feedback whatsoever.
mary
mary (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Katie
Katie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Aaron
Aaron (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Emily
Emily (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Classic Luxury
Gorgeous and classy hotel, with high end amenities and an impressive mini bar. Great location and close to the airport. Herons, the restaurant in the hotel, was a bonus as well. Food and presentation were superb! For a hotel of this caliber though, I was underwhelmed by the staff. My expectations were high given the price point etc. They didn’t seem as “polished” or friendly as one would expect. Nonetheless, I would definitely stay there again.