So we arrived around 9pm after 12 hours of driving. No one was at the counter. After waiting about 10 minutes, I called their number online and asked if someone could please check us in bc we have been waiting! She says she will be right there. After about 3-4 more minutes, she finally arrives. She has this look of irritation like we were an inconvenience to her!!! She also had somewhat of an attitude. Well we get to our room for 5 people, like I paid for, and had only 3 towels. I had to go back down to get towels. There were also cleaning supplies left on the counter in the bathroom. The bathroom door not only doesn’t lock, but it doesn’t shut all the way, so you have a 2 inch gap allowing anyone walking by the bathroom door to see inside. For the price for this hotel, you can find something much better.