We found everything great. The people, the food, the room and the pool/spa. Thank you everyone for doing great jobs to help us have a great family time.
Ivan
Ivan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Paul G
Paul G (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Brandon
Brandon (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Very cold upon arrival. Took hours to warm up. Uncomfortably bed. Needs a new bathtub. Very noisy fan for heat. Disappointed
Daphne
Daphne (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Not bad I guess
We have stayed here few times… hit or miss
Main tower is decent
But other building probably need some love— not really clean— curtains were dirty—stains were visible —- Tbooth was not working —-saw ants in the washroom—- bed is not comfortable : going in
Nithya
Nithya (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Be specific about the room you choose.
Our room was on the 2nd floor in a section not connected to the main building and there wasnt an elevator. The hallways and stairwell had a bad smell. When we were lugging our stuff to the room 4 employees were gathered in this narrow hallway and didnt move as I tried to get through to my room. The ice machine was in the lobby area so we had to go downstairs and across the parking lot to get ice. The pool was also a walk outside and at the end of the parking lot. The only convenient thing was we were within walking distance of the falls and clifton hill . The casino was directly across the street. It was definitely not worth it for the price we paid. I was very disappointed in the quality of the hotel. The only rooms that had a view of the falls was on the far side of the building we were in and unfortunately we didnt have one of those rooms. They advertised queen beds but they were only full size mattresses on queen sized frames. The pool was actually very nice if you dont mind freezing walking to and from in your swimsuit.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Great location, right by everything we needed. The room was amazing and better than expected.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Would not stay there again.
The hotel was a tired hotel. Our room was just ok. We had troubling trying to lock the door. The tv , was small(20"), cable channels was not either.
Albert
Albert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Taj Syed
Taj Syed (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月16日
Our room has no carpet, all hardwood, the floor was very cold to walk on, old furniture, room was clean, overall below average
Kamran
Kamran (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Will not return
ceiling was crumbling plaster onto the floor which got worse over the two nights , seemed there had been a bad leak and the damage was never fixed . Inside the bathroom the fan did not work and there was mould where the wall met the ceiling .
Went to the desk on the second night of our stay when we noticed the mould and no body was present, tried calling the desk and it rang out.
Will not stay again.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Nice place
Friendly service
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Great stay
Although starting to show some wear the experience was fantastic, clean, friendly
bryan
bryan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Very unprofessional staffing
The lady at the counter was very ignorant, we also selected to pay at the hotel upon arrival and they took the money off my credit card prior to arriving. When I called to let them know I would be there around 6:30-7pm as my wife and I worked the gentleman on the phone was ignorant and hung up on me. We didn’t even stay because of how they were and we weren’t happy when they took the money off my credit card before arriving to the hotel. My wife and I will never book at this hotel again.
Geoffrey
Geoffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
place is very good i have nothing to say the view it's awsome eventhough were in side view of the falls". :-) staff is very helpful and the front lobby staff and also (free parking) for my opinion i'll defenitly recomending it to all my friends and family great experience CANADA hope to see you again