See all properties

Novotel Citygate Hong Kong

4.0 star property
Mountain hotel with 3 restaurants, connected to a shopping centre, near Citygate Outlets

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Seasonal outdoor pool
1 bedroom, minibar, in-room safe, desk
Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is HK$800
HK$904 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 57 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(75 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Single Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room

Four Points By Sheraton Hong Kong, Tung Chung

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,480 reviews
The price is HK$720
HK$814 total
includes taxes & fees
26 Aug - 27 Aug
Four Points By Sheraton Hong Kong, Tung Chung
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Citygate Outlets - 3 min walk - 0.3 km
  • Tung Chung New Development Ferry Pier - 5 min walk - 0.4 km
  • Tung Chung Fort - 3 min drive - 1.8 km
  • AsiaWorld-Expo - 4 min drive - 3.9 km
  • Ngong Ping 360 - 25 min drive - 22.2 km

Getting around

  • Hong Kong International Airport (HKG) - 8 min drive
  • Macau (MFM-Macau Intl.) - 60 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 69 min drive
  • Hong Kong Airport Station - 8 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Free airport shuttle

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong is just 3 mi (4.9 km) from the airport and offers a free shuttle at scheduled times. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights. The helpful staff and airport proximity get great marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 440 rooms
    • Arranged over 23 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • On-site self-parking (HKD 250 per day)
    • On-site valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport shuttle from 6 AM to 11:30 PM

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
ROOM

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self-parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Also known as

Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung
HELP_OUTLINE

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self-parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric car charging is available.

Is an airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 9 minutes' walk from Citygate Outlets.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport
Location
Breakfast
Shopping malls
Bed
Food
View
Shopping

What guests liked

  • The property's complimentary airport shuttle service was convenient and a major plus for guests. (33 reviews)
  • Breakfast was a highlight with a wide range of options and good quality. (13 reviews)
  • Plenty of eating options are available within a short walk from the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Awesome staff and service and room
Joe, 1-night trip

10/10 Excellent

Great location, close to shopping & restaurants, friendly staff.
jack, 2-night trip

10/10 Excellent

Shopping at the outlet is easy because it is so large.
Thanapat, 2-night trip

10/10 Excellent

Fantastic seafood buffet dinner,excellent value for money and great selection of food.
Michael, 1-night trip

10/10 Excellent

Amazing Hotel very close to the airport

Excellent hotel to stay in if taking a flight from HK airport
Kenneth, 1-night trip

10/10 Excellent

Staff are welcoming and accommodating. Clean and convenient to tourist locations and transportation. The free shuttle to and from the airport is a plus!
Cherry Ann, 4-night trip

10/10 Excellent

Repeated stay - The staff are the best. Speak well in English, helpful with great smiles. Always proactive to help me with my luggage. Always look forward to the stay esp the location is great if you are looking to go to the outlets or Disneyland .
Michelle, 2-night trip

10/10 Excellent

Excellent location, rooms, service, and staff
Andreas, 3-night trip

10/10 Excellent

I will come back for sure.
Li, 1-night trip

10/10 Excellent

Good customer service.
Ethel, 1-night trip

10/10 Excellent

Service was great, rooms were big and roomy, shopping mall and souvenirs right next door, train station walking distance to go to the main cities. gonna stay here if I visit again.
Sonia, 1-night trip

10/10 Excellent

great service
ERLA JOY VIOVICENTE, 4-night trip

8/10 Good

The proximity to shopping, dining, the free shuttle service to the airport.
Jean, 1-night trip

10/10 Excellent

nice clean room; friendly staff; close to shopping mall; free airport shuttle
Weisheng, 1-night trip

10/10 Excellent

The customer service was excellent and staffs are so friendly. Amazing location for what you’re paying.
Mica, 2-night trip

10/10 Excellent

Great room very helpful friendly staff
Christine, 1-night trip

10/10 Excellent

Very nice hotel

Very nice hotel and very conveniently close to shoppingcenter and foodplaces. Also close to the airport
kristian, 4-night trip

10/10 Excellent

Excellent stay at novotel city gate hotel..
Honora, 3-night trip

8/10 Good

Convenience to restaurants, shopping, and transportation
Luis, 2-night trip

10/10 Excellent

Good
Eng Cheng, 2-night trip

10/10 Excellent

Dan at the front desk was great and helped us several times with questions and advice on how to get around,etc.
Sherri, 3-night trip

8/10 Good

Great hotel clean,friendly helpful staff. Free airport shuttle. Very close to shops transport and places to eat. Have stayed there twice now and will again on my next visit.
Robert, 1-night trip

10/10 Excellent

Good Stay

This is best hotel which is close to airport, with free and frequent shuttle buses to & fro the airport. It is convenient with many shops and eateries as this hotel is connected to a mall. Very convenient with a subway, buses & taxi nearby.
2-night trip

10/10 Excellent

Very convenient hotel. Close to airport, shopping and transit.
Michael, 8-night trip

10/10 Excellent

I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Krit, 4-night trip