Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Tulum beachfront property with 9 restaurants, spa

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
Living area
9 restaurants, lunch, dinner served; Asian cuisine
On the beach, white sand, sun-loungers, beach umbrellas
View from room
Located near Akumal Beach, Hilton Tulum Riviera Maya All-Inclusive Resort offers a serene retreat with 3 beach bars and 9 on-site restaurants. Enjoy yoga classes at the gym or unwind with a body treatment at the spa; previous guests rave about the family-friendly amenities and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 beach bars
  • 3 poolside bars and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • Free children's club
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is HK$2,221
HK$2,221 total
includes taxes & fees
5 Sept - 6 Sept

Room options

Available filters for rooms
Showing 25 of 25 rooms

Room, 2 Queen Beds, Ocean View, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 130 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(47 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(75 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room Luxury with Garden View

  • 42 sq m
  • Sleeps 3

Room Premium with Sea View

  • 42 sq m
  • Sea view
  • Sleeps 4

Room Standard with Garden View

  • 42 sq m
  • Sleeps 4

Room Luxury with Garden View

  • 42 sq m
  • Sleeps 4

Room Standard with Sea View

  • 42 sq m
  • Sea view
  • Sleeps 4

Room Premium with Garden View

  • 42 sq m
  • Sleeps 4

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About the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 2.9 km
  • Dolphinaris Tulum - 4 min drive - 2.1 km
  • Xcacel Beach - 6 min drive - 3.9 km
  • Akumal Beach - 7 min drive - 7.8 km
  • Xel-Há Park - 8 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 28.5 miles/45.8 km

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

At Hilton Tulum Riviera Maya All-Inclusive Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Akumal Beach. 8 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Noriku, one of 9 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 beach bars, a free kid's club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Children's club

Entertainment

On-site entertainment and activities

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 735 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered on-site valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 9 restaurants
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Children's games

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Shopping
  • Free use of nearby fitness centre

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • 8 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 61
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Children's dressing gowns

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
  • Restaurant dining guide

STAR_OUTLINE

Special features

Spa

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Noriku – Overlooking the ocean, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Auma – Overlooking the ocean, this steakhouse specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal – Overlooking the ocean, this family restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce – Overlooking the ocean, this family restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt – This beachfront seafood restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hilton Tulum All inclusive Resort
Hilton Tulum Riviera Maya All Inclusive Resort
Hilton Tulum Riviera Maya All-Inclusive Resort Tulum

HELP_OUTLINE

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free cancellation for a full refund?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Tulum Riviera Maya All-Inclusive Resort and nearby?

Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hilton Tulum Riviera Maya All-Inclusive Resort also has 3 poolside bars, 3 beach bars and a 24-hour fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 9 on-site restaurants, featuring beachfront dining, Asian cuisine and ocean views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a garden.

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Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
Family friendly
Buffets
Booking
Children

What guests liked

  • The all-inclusive package offered a high-quality experience with excellent restaurants, drinks, and a wide range of dining options. (37 reviews)
  • Breakfast was a highlight with many delicious options and excellent service at the buffet and reservation restaurants. (18 reviews)
  • The spa was a true treat, offering a full experience with exceptional amenities and staff. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice rooms, friendly staff.
Chastity, 5-night trip

10/10 Excellent

Amazing resort with very nice staff
Paco, 4-night trip

8/10 Good

Property was fantastic, food was good not bad and resort was overall a 4/5!
Basel Khaled, 7-night trip

10/10 Excellent

I enjoyed my stay here everyone was lovey and kind this was a great trip
kaylah, 5-night trip

10/10 Excellent

Property was very nice and staff was friendly!!
Derrick, 7-night trip

10/10 Excellent

Great place!
Mario, 5-night trip

10/10 Excellent

Enjoyed our stay
Carmen, 4-night trip

10/10 Excellent

Very nice hotel so nice views very very very friendly staff and amazing food 10/10
Ayeh, 5-night trip

10/10 Excellent

It was beautiful! Staff was very friendly!
Jordan, 6-night trip

10/10 Excellent

This was the best resort we have stayed. We enjoyed every bit.
Avadhi Dilipbhai, 3-night trip

8/10 Good

Nice resort!!
BRENDA, 4-night trip

10/10 Excellent

Our experience at Hilton Tulum was fantastic! The hotel is stunning, with various excellent restaurants, and the views are breathtaking. The staff is incredibly helpful and accommodating, making our stay truly enjoyable. Transportation was also effortless to get to and back.
Heidy, 5-night trip

10/10 Excellent

Very friendly staff. Would definitely go again.
Kadeem, 3-night trip

10/10 Excellent

Overall amazing
Emily M, 5-night trip

10/10 Excellent

Excelente
Luis M Blanco, 4-night trip

10/10 Excellent

Loved this resort and would definitely go back!
Tyra, 5-night trip

10/10 Excellent

Loved everything. Best all inclusive I have been to
jo bernadette ezzard, 3-night trip

10/10 Excellent

Excelente
Milton, 6-night trip

10/10 Excellent

We loved this place, the things we could do around the area, weather, beach, ambiance, people, etc.
Jose Antonio, 4-night trip

10/10 Excellent

This Resort was a 10/10! The staff & service were excellent! I will definitely be back!
chibuzo, 3-night trip

10/10 Excellent

Nice property
Julissa, 3-night trip

10/10 Excellent

The quality of the food, and the friendly service! Beautiful resort that my family enjoyed. Highly recommend this place.
Mario, 6-night trip

10/10 Excellent

Everything was excellent
Benda, 3-night trip

10/10 Excellent

Friendly staff, fast help services, convenient room service for breakfast was great and easy to order by phone. I like to take it easy in the morning and not rush to restaurant for breakfast. All inclusive, why not enjoy anyway you like.
Jeannie, 4-night trip

10/10 Excellent

Great hotel, and food! Javier at the enclave pool went above and beyond with the service! He remembered our names, and my sons birthday surprised him with a cake on his birthday! 10 out of 10!
Michael, 4-night trip