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Porto Platanias Beach Resort & Spa

5.0 star property
Upmarket beachfront resort with water park, near Agia Marina Beach

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Photo gallery for Porto Platanias Beach Resort & Spa

Enjoy a meal by the pool in a relaxed atmosphere, surrounded by lounge chairs and tables.
Creator video
Relax in our spacious lobby with sofas, armchairs, and a reception desk.
Enjoy a meal with a view of the sea and a distant island from our restaurant's dining area, featuring wicker chairs and tables set with tablecloths, glasses, and cutlery.
Enjoy a tranquil dining experience with a scenic sea view from this outdoor dining area.
Porto Platanias Beach Resort & Spa puts you within a 10-minute walk of Agia Marina Beach and features a marina and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Helios and Eros, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 5 outdoor pools, a water park and a beach bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Parking available
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 6 indoor pools and 5 outdoor pools
  • 2 hot tubs
  • Water park
  • Free children's club
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is HK$1,593
HK$1,947 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio with Garden or Pool View

Relax in a stylish room with a large bed, desk, and TV, surrounded by sheer curtains and a vase of flowers.

Studio with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Side Sea View

Enjoy a restful stay in this room with a large bed, balcony, and ocean views.

Double Room with Side Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite with Private Pool and Sea View

Relax in a spacious room with a seating area, flat-screen TV, and sliding door to a pool.

Superior Suite with Private Pool and Sea View

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Junior Suite with Private Pool

Relax in this traditional room with a large bed, desk, and glass door offering a view of the outside.

Junior Suite with Private Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Double Room with Garden or Pool View

Enjoy a restful stay in this room with a large bed, balcony, and ocean views.

Double Room with Garden or Pool View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Maisonette)

Relax in this stylish living room with a sofa, coffee table, and balcony access.

Family Room, Pool View (Maisonette)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Twin Beds

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About the area

Map
Platanias, Platanias, Crete Island, 73014

What's nearby

  • Platanias Beach - 7 min walk - 0.6 km
  • Agia Marina Beach - 7 min walk - 0.6 km
  • Platanias Square - 7 min walk - 0.6 km
  • Stalos Beach - 2 min drive - 2.3 km
  • Nea Chora Beach - 10 min drive - 10.7 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Χάλαρο - ‬9 min walk
  • ‪Γιαουρτοπλημμύρα - ‬7 min walk
  • ‪The Twins - ‬6 min walk
  • ‪Social Cafe Bar - ‬6 min walk
  • ‪Eclipse - ‬7 min walk

About this property

Porto Platanias Beach Resort & Spa

Porto Platanias Beach Resort & Spa puts you within a 10-minute walk of Agia Marina Beach and features a marina and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Helios and Eros, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 5 outdoor pools, a water park and a beach bar.

All-inclusive

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian, Russian, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 322 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property enforces a strict dress code in the restaurant during dinner.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free wired internet access in rooms

Parking

    • Uncovered on-site self-parking (EUR 5 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Pool table
  • Bike rentals nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (8073 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 5 outdoor pools
  • 6 indoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Marina
  • 2 hot tubs
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Helios and Eros – This restaurant serves lunch and dinner. A children's menu is available.
Island – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ikaros Roof Garden – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of EUR 60 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Uncovered self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1042Κ015A0002601

Also known as

Porto Platanias Beach Resort
Porto Platanias Beach
Porto Beach
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Hotel Platanias
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias
HELP_OUTLINE

Frequently asked questions

Does Porto Platanias Beach Resort & Spa offer free cancellation for a full refund?

Yes, Porto Platanias Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porto Platanias Beach Resort & Spa?

Yes, there are 6 indoor pools, 5 outdoor pools and a children's pool.

Are pets allowed at Porto Platanias Beach Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Porto Platanias Beach Resort & Spa?

Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.

Is an airport shuttle service offered by Porto Platanias Beach Resort & Spa?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Porto Platanias Beach Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 60 (subject to availability). Express check-in and check-out are available.

What is there to do at Porto Platanias Beach Resort & Spa and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and volleyball. Enjoy a treatment at the spa and a relaxing soak in one of the 2 hot tubs. This resort also offers 6 indoor and 5 outdoor swimming pools. Porto Platanias Beach Resort & Spa also has 2 poolside bars, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Porto Platanias Beach Resort & Spa?

Yes, there are 3 on-site restaurants.

Does Porto Platanias Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Porto Platanias Beach Resort & Spa like?

Porto Platanias Beach Resort & Spa is located on the waterfront, a short 7-minute walk from Platanias Square and 8 minutes' walk from Agia Marina Beach.

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Porto Platanias Beach Resort & Spa Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Restaurant
Location
Family friendly

Reviews

10/10 Excellent

The property was in a great location a lot of options .
Dana, 9-night trip

10/10 Excellent

Love the resort, very convenient and clean. On a beautiful beach.
Nicola, 4-night trip

8/10 Good

Rooms need some improvements but overall nice property.
Valbona, 3-night trip

6/10 Okay

Hotel was really clean, food lovely and can cater for all. Did not feel this hotel was value for money. Limited day time activities and a DJ once a week which was awful. For a 5 star hotel it should have better options for the evening. Also sevixe in dining rooms was poor.
Julie, 10-night trip

10/10 Excellent

In love with this place

Beautiful Hotel resort, just loved it.
Nina, 2-night trip

10/10 Excellent

Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning!
Susan, 4-night trip

10/10 Excellent

Fantastic
Jake, 6-night trip

4/10 Poor

I booked this hotel through Expedia, and while there were a few good aspects, my overall experience was quite disappointing. What I liked: The location is convenient and close to many attractions. The hotel is clean and well-maintained. The food was acceptable — not bad, but not impressive either. What I didn’t like: There is a daily fee for using the in-room safe, which feels unreasonable for a hotel in this category. The room did not have an iron, which is a basic amenity I expected. Beach chairs and umbrellas are not included — you have to pay extra for them, even though this was not made clear during booking. However, the most frustrating part of my stay was a serious issue with the reservation. I booked and paid for an All Inclusive package via Expedia, but upon arrival, the hotel claimed I only had Half Board. To make matters worse, the confirmation email from Expedia did not clearly state the meal plan included in the reservation. It only listed the room type, the number of guests, and my name — no mention of whether it was All Inclusive or Half Board. This lack of transparency resulted in me being denied the services I had paid for. I felt misled and extremely disappointed. I trusted that Expedia would provide all the essential booking details, and I was not expecting to have to dispute what should have been a straightforward All Inclusive stay. I strongly advise future travelers to double-check every single detail of their reservation.
Gheorghe, 3-night trip

10/10 Excellent

We love it the hotel is nice .
3-night trip

4/10 Poor

This hotel is not a 5 star I would rate it as a 2 star. Staff is not friendly. Starting from check in everything was wrong. The day of arrival they told us that we will be going to another hotel because they don’t have rooms for us and that they upgraded our rooms to suites in a sister hotel much farther away. We were meeting at this hotel with my cousin and her husband that we haven’t seen in years, and they wouldn’t extend the offer to them as well, so of course we didn’t accept the offer. After declining, our rooms were magically available. Once we got in our rooms, there was an extra cot in both rooms so I guess those rooms were for a family of three. My kids had their own room and one day one of the staff members walked in the room without notice while my daughter was in the there, asking to remove our stuff so they could take it. This is unacceptable. The pool beds were reserved with towels and books early in the morning till evening even though no one was there. So getting beds by the pool was a challenge. Also it was not mentioned to me at anytime that in order to lounge on the beach we have to pay 7.50 euros per chair each day. For the buffet dinner we were charged 29.00 euros per person which we were unaware did not include any drinks whatsoever, not even water. If they could charge me for breathing they would. For the money I paid for this hotel, I expected higher quality. I would not go back to this hotel and I will not recommend to my family and friends.
Galina, 4-night trip

10/10 Excellent

Very nice hotel, clean, and very friendly staff. The area a bit too touristic for my taste, but that's ok.
Christian, 4-night trip

10/10 Excellent

Was amazing
Sophia, 10-night trip

8/10 Good

Good stay

Loved the room and the view we got. View to the lounge bar and the adult pool. Very nice. Loved the service from the bartender at Hermes lounge bar, he was so kind and gave excellent service! Worth visiting and chat with him!🌸 Also the location was perfect, close to the beach and the night life in Platanias ❤️
Trine, 6-night trip

8/10 Good

Staff were great. But, the hotel is more like 4 stars rather than 5.

8/10 Good

The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.
Maya, 10-night trip

8/10 Good

4 night stay

Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
4-night trip

10/10 Excellent

Nice holiday with kids

We were traveling with two families, children 4, 5, 7 and 7. The hotel was great! Lots of great pools, great location and really nice two bedroom room. Animation team, which was responsible for the program and especially children / kids club was great. Our kid spent 1-2 hours each day (except one) in kids club and also joined the mini disco in the evening. There were lots of great people in the animation team and our kids loved those people there. There are also really many nice restaurants near by. I can only recommend and we are already planning another trip there next summer.
Taru, 10-night trip

4/10 Poor

Overpriced Hotel with Hidden Extra Charges

First of all, the hotel was definitely not worth the money we paid. Many services that should be included in a five-star hotel came with additional charges here. For example, even if you are an all-inclusive guest, you still have to pay 5 euros for one sunbed on the beach. Access to the indoor pools and sauna costs 20 euros per person, and the water park is also an extra charge. They told us that beach towels could only be changed every two days. Moreover, one of the reception staff members (not all, but this one in particular) was extremely rude. For the price we paid, we essentially just got a bed to sleep in and breakfast.
Sefik, 1-night trip

6/10 Okay

The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

10/10 Excellent

Susan, 1-night trip

10/10 Excellent

Det varierte litt på vaskingen av rommene i forhold til hvem som utførte jobben. Ellers et fantastisk opphold ved et nydelig hotell.
Nina, 2-night trip

8/10 Good

Ci siamo trovati molto bene. L'hotel è accogliente e il personale è molto preparato e disponibile. La spiaggia è a due passi e lungo la strada sono presenti numerosi negozi e ristoranti. Unica nota negativa: uno spiacevole fraintendimento per quanto riguarda l'all day dining, per il quale il cameriere di turno è stato molto maleducato. Fortunatamente il resto dello staff si è dimostrato all'altezza.
massimo, 7-night trip

6/10 Okay

.
JUAN ANTONIO CORRALES DE LA, 6-night trip

8/10 Good

Victor, 10-night trip

8/10 Good

7-night trip