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The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with indoor pool, near Costanera Center

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Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
View from property
Spa
Lobby
View from property
In the heart of Santiago, The Ritz-Carlton, Santiago offers an unforgettable experience. Enjoy a meal at Estro or unwind in the sauna and steam room. With a health club, indoor pool, and helpful staff previous guests rave about - your stay is sure to be nothing short of luxurious.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Internet access
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • WiFi in the lobby
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$2,325
HK$2,325 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Living area

Presidential Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 50.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Mandarin Oriental, Santiago

  • Pool
  • Pet-friendly
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, (802)
The price is HK$2,325
HK$2,325 total
includes taxes & fees
30 Mar - 31 Mar
Mandarin Oriental, Santiago
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About the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Costanera Center - 14 min walk
  • Gran Torre Santiago - 15 min walk
  • Parque Arauco Mall - 5 min drive
  • Santiago Metropolitan Park - 7 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 31 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪La Panera Rosa - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

When you stay at The Ritz-Carlton, Santiago, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can relax at the Hot tub, work out at the health club or grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features an indoor pool, a sauna and a steam room. Fellow travellers love the helpful staff. Public transportation is only a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

Languages

English, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 32-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Special features

Dining

Estro – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • WiFi is available in guest rooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self-parking costs USD 16 per day

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Santiago Hotel
Ritz-Carlton Santiago
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Santiago?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Santiago?

Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Santiago?

Yes. Self-parking costs USD 16 per day.

Is an airport shuttle service offered by The Ritz-Carlton, Santiago?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Ritz-Carlton, Santiago and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.

Are there restaurants at or near The Ritz-Carlton, Santiago?

Yes, there's an on-site restaurant, Estro.

What's the area around The Ritz-Carlton, Santiago like?

The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 14 minutes' walk from Costanera Center.

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The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The customer service was incredible. The people were so nice so polite one of my best trip.
Edrey, 6-night trip

10/10 Exceptional

The service and staff are top rate.
Leah, 1-night trip

10/10 Exceptional

Best stay ever!!!
Jeffrey, 3-night trip

10/10 Exceptional

Excellent Staff
Excellent staff. Appreciate the intelligence and efficiency of the staff.
Glory, 1-night trip

10/10 Exceptional

We appreciate the Ritz and it’s staff. The service was great, people friendly and extremely helpful. They were able to accommodate both an early arrival and late check out.
Alan, 7-night trip

10/10 Exceptional

Great service and beautiful Hotel
Roberto, 1-night trip

10/10 Exceptional

Beautiful hotel. Staff was awesome.
seth, 1-night trip

10/10 Exceptional

The staff was amazing
Elizabeth, 1-night trip

10/10 Exceptional

Great time here! Great location food
Kelly, 1-night trip

10/10 Exceptional

Great place would definitely stay again
Joseph, 1-night trip

10/10 Exceptional

Amazing!!
Maria, 1-night trip

10/10 Exceptional

Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Donna, 2-night trip

10/10 Exceptional

Nice stay
Very good service the service and the people first class , very attentive and kind
Pedro, 1-night trip

10/10 Exceptional

Very nice large room and great coffee.
Francesco, 3-night trip

10/10 Exceptional

Great hotel
Super hotel
Paul, 2-night trip

10/10 Exceptional

Beautiful hotel!
Stephanie, 1-night trip

10/10 Exceptional

Amazing Stay
Wonderful Hotel, amazing pool in the 15th floor!
Patricia, 1-night trip

10/10 Exceptional

the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Luis, 2-night trip

10/10 Exceptional

What a beautiful 5 star property and a staff that went out of their to assure your comfort
Laura, 2-night trip

10/10 Exceptional

No words needed beyond “excellent experience.”
Ryan, 1-night trip

6/10 Good

It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.
1-night trip

10/10 Exceptional

The staff at this hotel are truly remarkable, the rooms are very nice and comfortable. Convenient location as well. 10/10 recommend.
3-night trip

10/10 Exceptional

Excellent stay! Staff went above and beyond to make sure we were comfortable! Breakfast is amazing!
Cecilia, 1-night trip

10/10 Exceptional

Staff was amazing- helpful and kind.
Brad, 2-night trip

10/10 Exceptional

Great hotel restaurant. Bed is very comfortable. Location is great. Walking distance to shopping mall.
Jiaxin, 1-night trip