Deceptive pricing. Was not informed that parking was equal to the resort fees prior to booking. The resort fees and the parking was $500 on top of the hotel room for a 5 night stay.
Hello Beds were not made. It took 3 attempts to get the sofa bed bedding.
The ac barely worked. Customer service was rude as well. The only plus was the location.
Valerie
Valerie (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Maria M
Maria M (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Joshualyn
Joshualyn (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
After a cruise, we decided to explore Honolulu for a few days.
Janelle
Janelle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Kwanghee
Kwanghee (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Mauricio
Mauricio (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
CHAEGON
CHAEGON (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Kathleen
Kathleen (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Clean hotel, with excellent service all around. Great location, walking distance to Waikiki Beach, restaurants, and shopping. Overall, we had a wonderful experience with the Waikiki Ambassador!
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Hyunwoog
Hyunwoog (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Thy
Thy (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
The hotel and location were perfect. The stay was extremely friendly and check-in went very smoothly. The hotel was located close to shops and restaurants. The only negative was the room did not have a coffee maker. They provided coffee pods but no way of brewing them.
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Jason
Jason (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Would definitely recommend
The front desk to the valets was very nice and helpful
Pretty surprise they treated everyone the same being a local boy here in Honolulu
They were very friendly
Definitely going back if I can afford it again
Steve
Steve (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 12 日
Don’t recommend
Really disappointed by this hotel. Carpet was filthy. Bottle caps by bed and in bathroom. Wrappers on the floor. Drain in bathroom out with tangled hair. Super gross. If you’re young, single and looking for a crash pad this could be fine for you but definitely don’t recommend for anyone with kids.
Megan
Megan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
It was great literally no complaints. Friendly staff, very clean, quiet. Perfect for vacationing. In the heart of the city, everything was very walkable.
Emily
Emily (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Overall nice visit to Hawaii
We had to call down and speak to a manager to have our room cleaned.
The TV was acting up a lot.
Otherwise the cafe was delicious, especially the iced vanilla lattes.
Pool was lovely and staff were friendly.
Emma
Emma (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Ryan
Ryan (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Maricella
Maricella (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 10 日
Justin
Justin (11 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
Kind and helpful staff. Excellent central location just a short walk from an ocean swim.