Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 13 min walk
Forum Beach - 17 min walk
Tortuga Beach - 2 min drive
Langosta Beach - 3 min drive
La Isla Shopping Mall - 7 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
Restaurants
Club InterContinental - 1 min walk
Starbucks - 10 min walk
Lounge 24 - 8 min walk
Lobby Bar - 8 min walk
Los de Pescado - 4 min walk
About this property
InterContinental Presidente Cancun Resort, an IHG Hotel
At InterContinental Presidente Cancun Resort, an IHG Hotel, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a 15-minute walk of Cancun Convention Center. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Dining choices include 3 restaurants, and the bar is a great place to grab a cold drink. Other highlights at this luxurious resort include 5 hot tubs, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
300 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 9 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi and wired internet access in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
3 restaurants
Bar/lounge
Beach bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Childcare in room (surcharge)
Lifeguard on-site
What to do
On the beach
Beach club (surcharge)
Ecotours
Shopping
Bike rentals nearby
Golfing nearby
Scooter/moped hire nearby
Zip-lining nearby
Working away
Business centre
5 meeting rooms
Conference space (8142 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Bike hire
Pool cabanas (surcharge)
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 1979
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
2 outdoor pools
Shopping centre on-site
Full-service spa
5 hot tubs
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Low-height desk
Low-height bed
Wheelchair-width doorways
Well-lit path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.
Dining
Le Cap – This restaurant is located on the beach.
El caribeño – This restaurant is located by the pool. Open daily.
Café Urbano – On-site restaurant. Open daily.
Deck Bar – This bar is located by the pool. Open daily.
Epicentro – On-site lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Resort fee: USD 12 per accommodation, per night
Resort fee inclusions:
Beach access
Beach loungers
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Valet parking
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 14 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Cancun
InterContinental Presidente
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Cancun Resort an IHG Hotel
InterContinental Presidente Cancun Resort, an IHG Hotel Resort
InterContinental Presidente Cancun Resort, an IHG Hotel Cancun
Frequently asked questions
Does InterContinental Presidente Cancun Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Presidente Cancun Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at InterContinental Presidente Cancun Resort, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at InterContinental Presidente Cancun Resort, an IHG Hotel?
No, this resort doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at InterContinental Presidente Cancun Resort, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and zip-lining, and practise your swing on the nearby golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. InterContinental Presidente Cancun Resort, an IHG Hotel also has 2 outdoor pools and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring beachfront dining and ocean views.
What's the area around InterContinental Presidente Cancun Resort, an IHG Hotel like?
InterContinental Presidente Cancun Resort, an IHG Hotel is a short 13-minute walk from Cancun Convention Center and 5 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The local area is walkable and popular for its beaches.
InterContinental Presidente Cancun Resort, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
3 December 2024
Kenneth
Kenneth, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Excelent
Wonderful place to stay. Clean rooms, friendly staff. Delicious breakfast.
Nicolas
Nicolas, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
nolan
nolan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 October 2024
Edgardo
Edgardo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2024
Everything was excellent, but we could hear all the people walking in the aisle to and from their rooms with and without luggage, too noisy. Need better doors with noise reduction.
Maru
Maru, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Heidi
Heidi, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
The entrance was amazing and it’s overall beauty was intriguing
Ifeoluwa victor
Ifeoluwa victor, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 September 2024
This is our second time to stay at El Presidente. Our experience on both occasions has been awesome! Their service especially at the Sunshine Club has been what we have been coming back for. Happy to say our children sort of grew up in this hotel with memories of Cancun vacations..We also enjoy that this is a smaller hotel that doesnt get crazy busy during meal times.
Jose
Jose, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Gavriel
Gavriel, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
ACCESSIBLE AND CONVENIENT
Daryle D
Daryle D, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
This hotel has a great beach and the dinner options were excellent.
Virginia
Virginia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
I would give the property one suggestion. Please change all TVs to Smart TVs so that us Non-Spanish speaking guests can entertain ourselves. Currently, most of the channels are in spanish and even the American Channels have spanish overdubbing.
With a name like Intercontinental, I would expect the property to have the budget to change TVs into Smart TVs.
Other than that we really enjoyed this hotel. This was our second stay with them this year and were totally satisfied with the value for our money.
Faisal
Faisal, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 September 2024
The caribbean restaurant excellent buffet and Antonio and Nai(girl) waiter's exceded their service with us and everyone, specially ANTONIO, Maribel the captain very nice with us but very rude with her employees, put Flan dessert back on menu, PLEASE keep Abraham and beautiful Venus at the hotel for many years!!! loved eating there both do excellent job keeping birds out of the restaurant Thank you for this beautiful hotel.
Luisa Veronica
Luisa Veronica, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
We stayed 6days/5 nights in Rm 608. We were pleased with Club Suite Rm with balcony- ocean view. Shout out to the following staff : Valeris from front desk- for always welcoming and accommodating all the time. She sent me a surprise bday cake up in our room! Also to Spider-Man -Joseu, Cesar and Giovanni. For our cocktails and my micktIls! Piñada! To Reuben for our lunch by the beach! Catch of the day and Tokoya were delicious! Thanks to All of you. You are All the Best! We will be back -soon! And to Jean for taking time to chat on his daily rounds in the resort. This is an Oasis for us. We found our place here! God Bless All! - (Fridays)
Lille
Lille, 5-night trip
Verified Expedia guest review
2/10 Poor
4 September 2024
I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau
Victoria Monique
Victoria Monique, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Great customer service
Kellyn
Kellyn, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Beautiful beach ! The food is great and the service excellent 👍
Alfonso
Alfonso, 1-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
31 August 2024
andres
andres, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
It was an awesome experience staying here. The staff are really friendly, great cusyomer service, clean environment, lovely fragrance and amazing facilities.
Taye Akinwale
Taye Akinwale, 3-night romance trip
Verified Expedia guest review
2/10 Poor
30 August 2024
Friendly staff. Huge roaches and bugs in room.
Aileen
Aileen, 10-night trip
Verified CheapTickets guest review
4/10 Fair
30 August 2024
Huge roaches in room and flying bugs
Aileen
Aileen, 2-night trip
Verified CheapTickets guest review
8/10 Very good
29 August 2024
Modern, clean. But the beach should be cleaner.
GIUSEPPE
GIUSEPPE, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Been staying at Intercontinental Presidente since 2011 an it's always been an awesome experience
Janet Marilyn
Janet Marilyn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Great staff and services. Beach was very nice and there is a convenience store (Go Mart) below the hotel within three minutes walk.