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Elcielo Hotel & Restaurant

4.0 star property
Recharge your batteries by enjoying an exquisite breakfast or relax near our sparkling pool surrounded by lush greenery.

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Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, pool loungers
Reception
Poolside bar
Terrace/patio
Lobby
Nestled in the heart of El Poblado, Elcielo Hotel & Restaurant offers a luxurious retreat. Enjoy a daily manager's reception on the picturesque terrace or unwind by the outdoor pool with sun loungers. Stay connected with in-room WiFi and indulge at El Cielo, the fine-dining restaurant on site.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is HK$2,347
HK$2,347 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Room

View from room

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Separate bath and shower
Rainfall showerhead
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Separate bath and shower
Rainfall showerhead
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (1003)
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About the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • Poblado Park - 4 min walk - 0.4 km
  • Medellín Clinic - El Poblado - 7 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Oviedo Shopping Center - 15 min walk - 1.3 km
  • Santafé Mall - 18 min walk - 1.6 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 35 min drive
  • Poblado Station - 10 min walk

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Elcielo Hotel & Restaurant offers a great location, putting you within a 15-minute walk of Poblado Park and Medellín Clinic - El Poblado. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff. Public transportation is close by: Poblado Station is only 10 minutes on foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Cielo – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 50000 for adults and COP 50000 for children

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

Does Elcielo Hotel & Restaurant offer free cancellation for a full refund?

Yes, Elcielo Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elcielo Hotel & Restaurant?

Yes, there's an outdoor pool.

Are pets allowed at Elcielo Hotel & Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Elcielo Hotel & Restaurant and nearby?

Elcielo Hotel & Restaurant has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Elcielo Hotel & Restaurant?

Yes, there's an on-site restaurant, El Cielo.

What's the area around Elcielo Hotel & Restaurant like?

Elcielo Hotel & Restaurant is a short 4-minute walk from Poblado Park and 10 minutes' walk from Lleras Park.

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Elcielo Hotel & Restaurant Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing 5 Star
Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good. Super comfy beds. Food and drinks inside the rooms were all included. Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Jonathan, 1-night trip

10/10 Exceptional

Amazing hotel everything is 10+
Nini, 2-night trip

10/10 Exceptional

The best hospitality ever experienced!
Lakeith, 5-night trip

10/10 Exceptional

Great hotel
Dale, 2-night trip

6/10 Good

Beautiful hotel but…. Impossible to rest
It is impossible to rest, music and people talking until midnight.
peneloe, 2-night trip

10/10 Exceptional

Outstanding
William, 3-night trip

10/10 Exceptional

Hotel is quite amazing, clean and great staff
Carlos, 1-night trip

10/10 Exceptional

Best service! Outstanding food!
Jorge, 5-night trip

10/10 Exceptional

Amazing Hotel. Wonderful architecture, wonderful decoration, phenomenal food and ambiance.
Carlos, 1-night trip

10/10 Exceptional

El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Cedric, 1-night trip

10/10 Exceptional

Everything was great over my stay, no complains
Cesar, 5-night trip

10/10 Exceptional

One of the best hotels in Colombia!
Fawzi, 2-night trip

10/10 Exceptional

Everyone goes out of the way to make you comfortable.
steven, 3-night trip

10/10 Exceptional

One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel!
Dustin, 5-night trip

10/10 Exceptional

The service was great and the staff was amazing!
Jennifer, 1-night trip

10/10 Exceptional

Beautiful views from the room.
Daryl, 5-night trip

10/10 Exceptional

Loved the staff because they were so accommodating
Jennifer, 2-night trip

8/10 Very good

Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here.
Amy, 5-night trip

10/10 Exceptional

Very good.
Pierre, 4-night trip

10/10 Exceptional

Oasis in Medellín
El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Sarah, 3-night trip

10/10 Exceptional

Great hotel love it
Dixania, 3-night trip

10/10 Exceptional

Memorable Anniversary Celebration
El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
Alfonso, 2-night trip

10/10 Exceptional

I liked everything. The location not too crazy about it
Luz Andrea, 1-night trip

10/10 Exceptional

Excellent hotel & Restaurant. Great tours organized by the concierge
Rosa, 2-night trip

10/10 Exceptional

Service was impeccable - hotel pays attention to all details and made stay feel special - would definitely recommend
Ericka, 3-night trip