FILTHY UNSTOCKED UNCARING “MOTEL” DO NOT STAY HERE
Left within hour!!!!!hairs all over bed & pillows. ZERO food options. Snack machine COMPLETELY EMPTY, Coffee station disgusting - spills of coffee & sugar everywhere, couch cushion unzipped and foam exposed, ripped stained dirty furniture in lobby & room. Couch & desk chair both ripped-dirty feeling . Carpets everywhere felt dirty! Spent our eve at neighboring HOTEL-staff very friendly, hotel very clean & even offered us a good rate to stay knowing our horrible experience at this hotel . Spent hours away from my meeting trying to resolve getting refund!! neither hotels.com nor this MOTEL would refund my money . They stole $160 of our money for a place we didn’t & couldn’t stay in. They accused us of staying in room & taking a bath ??????? What the heck???? Who does that ????? I washed my feet from walking on their floors !!!!!! Left to look for another place !!!! This was one of the worst experiences we’ve ever had traveling . Business or pleasure this is a bad choice!!! People loiter all around the front . Smelled weed everywhere in and out of this motel . Towels were stained . Shower curtain stained . Glass doors and table tops had old gross crud. Glass doors had dried stuff running down them everywhere . The hair all in my bed and on my towels was the deal breaker . So will NOT stay in a place where someone else’s hair is everywhere I sleep. Not sure bedding washed . Exposed box spring. Elevator disgusting. Wish I’d taken more pictures. These don’t come close to filth!!!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Gina
Gina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Just ok place
Place needs a deep cleaning and upgrade, especially the tub, elevator dirty while looking up saw something luminating in the ceiling light , was it a dead rodent or what? Not too fond of the $50 deposit to make sure no smoking is done, I'm a non smoker but not sure if I saw that listed about the hotel
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
MARK
MARK (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Hotel areview
The air conditioning was not cooling one day I called the desk cause it was getting warm in the room they said they would send someone up nobody ever came I eventually was able to get it to work. The room smelled like marijuana, the he dawas we checked out my daughter ran to wash her hands in the lobby bathroom and there was a dirty diaper open on the floor with stool in it, there was stool all around toilet n floor and in the toilet, we realized when we got home she left a pair of shoes we called front desk they said they would call me back and took my number, they never called back when I called back they did not answer the phone on separate occasions. Will never stay again
Amy
Amy (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
Disgusting, rude overcharged my card
Stains on floors in room, and hallways. Room smelled like body order. Found items from previous occupant l, so the room wasn’t cleaned. Showers were dirty, I had to purchase shower shoes from dollar store. Towel shortage, front desk had none so a had to track down service cart multiple times. Staff was rude a dismissive. They overcharged my card by $100. Avoid at all cost
Bunmi
Bunmi (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Just needed a place to crash for the night on our cross country journey, breakfast was good.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Needs updating but okay
The hotel is definitely in need of an upgrade. The floors were horribly stained. The pool had only a few dining chairs for seating. The beds were comfortable. Bathrooms were okay. Breakfast was decent. The location was perfect. Right off major freeways. Plenty of choices for food within walking distance.
Lisa
Lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Egena
Egena (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Not satisfied
Bathroom: one set of towels were provided for a family of 4. The tub was stained and appeared dirty. There was no bath mat provided for getting out of shower.
Bedroom: carpet needed to be vacuumed.
Breakfast: there was no meat at breakfast and was told that it would not be any re-stocked until the next day.
I arrived to breakfast at 8:30 and was told that they were shutting it down, even though breakfast was not supposed to end until 9:00. I had to have the cooler unlocked so that I could get some butter.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Deborah
Deborah (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Looks great at first.
The motel appeared modern and up to date but the service for details was poor. There was a big antique car exhibition in the city and the motel was crowded. However that should not be the reason for the lack of clean towels, working light bulbs in the bathroom, hot water for tea and hot coffee. The little things like no napkins at breakfast and no syrup for pancakes add up giving the impression that the management just is not able to keep up. The day hostess was welcoming and tried to handle our requests, but it seems the there were not enough other staff to do the other jobs.
Jane
Jane (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Nice For the Price
Fitness center unavailable. Indoor pool nice at the price point. No shuttle to airport. Breakfast more than continental. Plenty of eateries around. Huge suite - two TVs.
Marianne
Marianne (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 4 日
Cancellation
I did not stay here, the rooms were very dirty I canceled and got a refund receipt, I have yet to refunded for anything other than the $50 deposit.
Louis
Louis (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
Don’t stay here, there are better hotels nearby
No water bottles, exercise room was closed, had to go to the front desk to get extra toilet paper. Wouldn’t stay here again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Daniel
Daniel (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Not so worth the money
It was very humid in the room. Even with the air at 69 the sheets and clothes were humid. You need return air flow
When booking, I was never told that I had to pay an additional $50 at check in for damages. What would've happened if I didn't have the xtra $$.??
Darla
Darla (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 17 日
will never again stay at the country inn & suites unclean door into room was hard to open door frame broke, bathroom door would not stay closed doors closing off bedroom off hinges smoke detector gone off ceiling & what appeared to be blood spots on curtains, someone’s pants were left on floor of closet breakfast was nasty we checked out early!!! Worst ever!!! Never again Towels had black stains on them !! floors & carpet dirty worn & sticky!!!