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Crowne Plaza Cleveland Airport, an IHG Hotel

3.5 star property
Suburban hotel in Middleburg Heights with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Cleveland Airport, an IHG Hotel

Sports facility
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Airport transfer
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness centre
  • Sauna
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace
The price is HK$601
HK$706 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn

Free parking
Free WiFi
Air conditioning
Laundry facilities
6.6 out of 10, (1070)
The price is HK$443
HK$520 total
includes taxes & fees
30 Dec - 31 Dec
Quality Inn
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About the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 13 min walk
  • Baldwin Wallace College - 3 min drive
  • Southpark Mall - 7 min drive
  • I-X Center - 7 min drive
  • NASA Glenn Research Center - 12 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 12 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 36 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 44 min drive
  • Cleveland Station - 20 min drive
  • Elyria Station - 26 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport, an IHG Hotel

Located near a train station, Crowne Plaza Cleveland Airport, an IHG Hotel is a great choice for a stay in Middleburg Heights. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tavolo 72, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other features include a free airport shuttle, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 238 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking (fees apply)

Transfers

  • Free airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Children's menu

What to do

  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (11 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Tavolo 72 – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 7.95 for children

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport an IHG Hotel
"Crowne Plaza Cleveland Airport an IHG Hotel"
Crowne Plaza Cleveland Airport, an IHG Hotel Hotel
Crowne Plaza Cleveland Airport, an IHG Hotel Middleburg Heights

Frequently asked questions

Does Crowne Plaza Cleveland Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Cleveland Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Cleveland Airport, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Cleveland Airport, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Cleveland Airport, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Cleveland Airport, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Cleveland Airport, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Cleveland Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (18-min drive) is nearby.
What is there to do at Crowne Plaza Cleveland Airport, an IHG Hotel and nearby?
Crowne Plaza Cleveland Airport, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Crowne Plaza Cleveland Airport, an IHG Hotel?
Yes, Tavolo 72 offers Italian cuisine.
What's the area around Crowne Plaza Cleveland Airport, an IHG Hotel like?
Crowne Plaza Cleveland Airport, an IHG Hotel is located a short 2-minute walk from Big Creek Reservation.

Crowne Plaza Cleveland Airport, an IHG Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Poor Service, Out of DAte
The shuttle from the airport required more than an hour wait. In freezing temperatures, not fun (advertised every 30 minutes). Bar and restaurant at night had a single person working, so wait times were excessive and one item order could have been cooked longer. only 1 of 3 elevators operational. coffee mess in room did not work. TV limited stations old
Michael, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Maria, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jamie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tim, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible!!!
I arrived at 4pm when check in time was 3pm. When i arrived there was a line at the front desk and nobody was getting rooms. I waited for 75 minutes to get a room. The worst hotel experience of my life.
Todd, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel was overbook by a lot of rooms. We along with many others were turned away even though our room was already paid for.
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Total chaos-never again
Upon arrival even though I had a reservation they did not have any rooms available-we had to wait for rooms to be cleaned..I had booked a king bed-we did NOT have a king bed. 4 different times of leaving my room I could not get back in and had to go to the desk and have them reprogram the keycard-and everytime I had to wait in line behind numerous angry customers who had reservations and did not have a room to go to..I sat my beverage on the nightstand to go take a shower and when I came back it was covered in ants-my husband didn’t have any hot water when he took his shower. I know it’s probably not the staff that actually work at that hotels fault-all these places using third party booking makes things a mess and the staff are taking the brunt of the chaos..the police had to be called also while we were there due to so many angry customers. And I totally understand their frustration We have definitely learned our lesson. We will never stay at a crown plaza hotel again. I am sure I am leaving out other things that happened but at least people will know how we feel.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely terrible!!!!!!!!
Absolutely the worst experience at any hotel I have ever experienced. Took over an hour to check in, to never get a room. They told me my card was declined and I showed them where it took the money out of my account, they 8 people in front of me came back to the front desk to tell the person at the desk all the rooms they checked into were all dirty. There was no hot water in the hotel which was confirmed by 3 different people already staying there. Unprofessional front desk. I ended up booking a hotel at a different location and still haven’t received a refund. Over 40 people in the lobby waiting to check in all to be told they didn’t have any rooms and it was 10 pm.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gregory, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Our bed had ants in it, the shower wasn't thoroughly cleaned, We had a balcony view just to see disgusting puddles of rust and dirt.
Alexis, 1-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Easy access to 71 is nice. The rooms are clean and comfortable. The staff was very nice. My husband enjoyed the coffee in the rooms.
Chris, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Hotel overall was outdated and old. Bathrooms in room were not great. No soap. Tiny shampoo and conditioner samples. Definitely would not stay here again.
Michelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

They didn’t clean the rooms each day and didn’t tell me that they were not so had to get towels and soap. Just old felt unclean and TV was terrible with lines through it.
Tamara, 2-night family trip
Verified Expedia guest review

2/10 Poor

We checked in and placed our bags in the room, from that moment until 1am we were unable ro reaccess our room, they had no other rooms and were not going to be able to get us into our room until morning when a manager would be in. Someone, not sure his position but was wonderful and got us in our room. When i asked in the morning for a manager i was told there was not one in. The staff was overall not helpful. The desk clerks did not believe that we could not get into our room. However the one person that did assist us says that it happens all the time. Save your money and stay somewhere cheaper.
Pamela, 1-night trip
Verified Expedia guest review

4/10 Fair

check in took alone time. when entering lobby no staff was available to assist. Check in staff only spoke to ask for id and credit card then just placed card on counter. Did not even state our room number or even said hello. when we got into our room TV did not work. called front desk. Clerk was a male this time and was very short. Maintenance did bring a new remote that fixed issue about 1 1/2 later
Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall good quality. Hotel is older but it is clean and maintained well. Bedding is fantastic! Very comfortable bed with great pillows and mattress. The windows could use blackout curtains. There was a bit too much light coming in from the street, but overall a very pleasant and comfortable stay. The location is very good for getting to various parts of Cleveland and its suburbs, with I-71 being close by.
Mark, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel overbooked and still billed me. They refused to assist in the cancelation and had us wait an hour before telling us they had no rooms left. While we understood there was a storm prior to our arrival, we still felt the service we recieved was poor.
Bridget, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Had problem with double charging me. Had paid thru Expedia and they were going to charge me again.
Carol, 1-night trip
Verified Expedia guest review

6/10 Good

Average hotel close to airport. Lots of food options close by.
Don, 1-night trip
Verified Expedia guest review

2/10 Poor

When I came to check in little earlier I was told by the front desk our room was not available in fact they had not even 1 room available to be check in. I was asked to wait in the lobby and they would inform me if a room became available. We sat in the lobby for 45 mins they front desk didn’t update us and when we walked up to the front desk to ask we were told the cleaning crew was being trained and they were moving slow . It was very disappointing to see not clear communication or sense of urgency.
Maria, 1-night family trip
Verified Travelocity guest review