Informed hotel that I’d be arriving at 5:30a after taking the red eye from California (paid for the previous evening to ensure I would have a room). When I tried checking in at 5:30a, hotel’s system was down and I could not check in. Took 1.5 hours until system was up and I could check in. I needed the room immediately as I was exhausted. I was told that my room for the previous evening would be comped since I couldn’t immediately check in. Unfortunately, I was charged for the room and when I had Hotels.com call the hotel to have the room credited back to my credit card, the hotel wouldn’t do it.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Kathleen
Kathleen (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Cristian
Cristian (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Kevan
Kevan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
The individual checking me in was absolutely wonderful and the stat was nice and relaxing. Would definitely come back!!!
Nida
Nida (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 17 日
150% final bill above the reservation price
The Hotel overall "look" was ok. However, we reserved a King size bed and were given a Queen size. It made matters worse when we called the reception and were told that yes, the bed was a King. We have 2 residencies w/ (2) bedrooms each and King size beds in all (4) bedrooms. We KNOW what a true king size bed is. The promotion said the room would come with a complimentary crib. What we got was a portable pen. Who wants their 11month old infant to sleep in a playpen ?? A crib is VERY different from a hardwood base playpen. Ridiculous! The restaurant food was extremely cold and we had to send it back. Our infant didn't even try to eat the ice cold pasta w butter. She did have some of the chicken once it was reheated. We were charged twice for one day of parking. We only ate at the restaurant once. If I am giving it 2 stars is because the breakfast was good. But couldn't help to notice it was part of our reservation and we were charged for 3 days of bfast when we arrived late Friday night and left Sunday morning by 5am. Again, a charge that was included in the room automatically whether you needed it for more than one day or not. Our reservation was quoted at below $600 which is ok for 2 nights but the bill was almost $1k. This is the second time this happens to us w a Marriott reservation. The first time was in Canada. This is our LAST time reserving a room at a Marriott Hotel. No one wants multiple tax and occupancy fees.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Erin
Erin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 26 日
Travis
Travis (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Tyler
Tyler (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Great location
yousef
yousef (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Nice!
Rick
Rick (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Dax
Dax (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Very nice
Stayed here for a concert,
very nice hotel , comfy beds , parking is expensive and the food options were expensive , close to everything
Would definitely stay again
jennifer
jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Ryan
Ryan (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 11 日
Good stay just room thermostat was awkward
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Nickel and dime on WI-FI
Really WI-FI service charge ????
Heonsung Steve
Heonsung Steve (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
A fantastic stay! The hotel was accommodating, clean, and the location is walkable to many nearby attractions.
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Very professional and nice property
Carl
Carl (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Loved the location.
Edward
Edward (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
This was a nice property. I really enjoyed the breakfast and friendly staff at the M club.