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Naala Tulum

3.5 star property
Escape to an oasis near the ruins. Soak up sun by the pool or raise a glass at the bar after exploring ancient wonders.

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Photo gallery for Naala Tulum

Exterior
Down duvets, minibar, in-room safe, desk
Bar (on property)
Exterior
Terrace/patio
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is HK$649
HK$822 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Smart)

Down duvets, minibar, in-room safe, desk

Superior Room (Smart)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Smart)

Down duvets, minibar, in-room safe, desk

Superior Quadruple Room (Smart)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Down duvets, minibar, in-room safe, desk

Deluxe Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Prana Boutique Hotel

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, (269)
The price is HK$585
HK$763 total
includes taxes & fees
25 Feb - 26 Feb
Prana Boutique Hotel
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About the area

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 1 min walk
  • Las Palmas Public Beach - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 10 min drive
  • Playa Ruinas - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Naala Tulum

At Naala Tulum, you'll be a short five-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 1.55 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 6)

Parking

  • Self-parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Naala Tulum?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an on-site restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Tulum National Park. Travellers say that this hotel is in a good location.

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Naala Tulum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice place. Super friendly staff and a great complimentary breakfast.
CLAUDIO, 1-night trip

2/10 Poor

Bedbugs
Bedbugs
Kevin, 2-night trip

8/10 Very good

Tulum first time
Definitely not a 4 star hotel. Very good eatery just outside called Casa Sofia. Need to rent a bike to go anywhere. Taxis are a robbery
Mati, 5-night trip

10/10 Exceptional

hotel super limpio y personal super amable
marian, 1-night trip

10/10 Exceptional

Clean place, very good room
Tomas, 2-night trip

10/10 Exceptional

I had had a wonderful experience the food not that good but not a biggy
lakendra, 1-night trip

8/10 Very good

Staff is very friendly. Specially waiter at the restaurant for breakfast
Carmen, 2-night trip

10/10 Exceptional

I was surprised how nice it was for the price.
Derek, 1-night trip

10/10 Exceptional

The front of the hotel was difficult to find as there is an empty building in front of it. An employee saw me looking and brought me in. Once inside the staff was curteous and helpful. The hotel wss clean ans inviting and surrounding area was easy to navigate.
Christina, 1-night trip

10/10 Exceptional

Love the staff and great breakfast!
Jessica, 8-night trip

8/10 Very good

The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
Werner, 2-night trip

6/10 Good

Great hotel and ok location but unfortunately very easy to hear tv from one room to another so a lot of noise from this and difficult to sleep also expensive simple breakfast
Brian, 2-night trip

10/10 Exceptional

That fabulous lobby and rooftop amenities.
Andres, 1-night trip

10/10 Exceptional

Was very nice. Staff was very friendly and right there for you!
Helen, 1-night trip

10/10 Exceptional

Lovely hotel with an amazing rooftop pool!
Amy Louise, 4-night trip

10/10 Exceptional

Loved my stay here
Jen, 3-night trip

10/10 Exceptional

Great stay… staff was really nice and they were really accommodating. Will definitely stay here again.
Terrance, 4-night trip

10/10 Exceptional

Great hotel
Helpful staff, clean and very comfy room. Located perfect between downtown Tulum and the beach. I would absolutely recommend this hotel to anyone.
3-night trip

8/10 Very good

The location of Naala was perfect. Convenient store is walking distance and Super Aki is a 5 minute drive. Gas station is also very close, and many good food spots that are walking distance from the hotel. The rooms are clean and very well taken care of.
Andrew, 5-night trip

10/10 Exceptional

Hotel and staff were wonderful
Derek, 6-night trip

10/10 Exceptional

Beautiful Property Clean Modern Great location
Christopher, 1-night trip

10/10 Exceptional

Beautiful
Miguel, 2-night trip

10/10 Exceptional

Such a peaceful property, just close enough yet far enough from all the noise and nightlife
Carlton, 3-night trip

10/10 Exceptional

Recommend!
Great hotel, cosy, great breakfast and very helpful service minded staff.
1-night trip

10/10 Exceptional

Excellent staff and service. Very good location close to the beach, restaurants, Downtown, Ruins, etc. Highly recommended for families or with friends.
Isaac, 4-night trip