Booked for 2 nights Superior Twin Room Twin Beds, Seaview stayed1 night. Regarding the room very disappointed cleanliness extremely poor looked as though the carpet had not been hovered for days / weeks. Radiators in Bedroom and Bathroom did not work the provision of a portable electric radiator was not adequate to heat Bedroom and Bathroom. The toilet was extremely disgusting and had never been cleaned properly, unable to open bathroom window no vent in room Bath/Shower unusable due to heating issue also enamel had a chip in it. Décor was very tired visible crack in wall, Windows rattled when heavy vehicle passed unable to secure. After cleaner had been, managed to clean cups and leave bottled water. Beds were not made Duvets just thrown back on beds must have spent at least 3 minutes in room. Whilst in lobby area by bar, i had to close main entrance door several times due to receptionist and bar staff standing in front entrance smoking with the door open bar staff were looking through widow to see if customers were waiting very unprofessional. Therefore i would not recommend this Hotel until a full refurbishment is carried out and staff trained to a suitable standard,