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Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants, near Universal CityWalk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • 3 outdoor pools and 3 hot tubs
  • Early theme park entry
  • Express theme park tickets
  • Breakfast available
  • Free theme park shuttle
  • Fitness centre
  • Valet parking
  • Self parking
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Early theme park entry
  • Express theme park tickets
  • Connecting/adjoining rooms available
  • Private bathroom
The price is HK$3,822
HK$4,299 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, dressing gowns, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Universal’s Loews Royal Pacific Resort
Pool
Pet-friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (1530)
The price is HK$3,277
HK$3,686 total
includes taxes & fees
2 Dec - 3 Dec
Universal’s Loews Royal Pacific Resort
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About the area

Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.5 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Universal Studios Florida - 13 min walk - 1.1 km
  • Universal’s Islands of Adventure - 16 min walk - 1.4 km
  • Universal’s Volcano Bay - 6 min drive - 4.4 km

Getting around

  • Orlando International Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 39 min drive
  • Orlando Station - 12 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

When you stay at Universal’s Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal CityWalk. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness centre and a theme park shuttle. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 750 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
  • ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 33 per night; includes in/out privileges)
  • On-site valet parking (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Off-site

  • Free theme park shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Free theme park shuttle
  • Early theme park entry
  • Express theme park tickets
  • Children's menu
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference centre (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Arcade/games room
  • 3 hot tubs
  • Water slide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bice Ristorante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli – This bistro serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill – This restaurant is located by the pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Microwaves are available for USD 15 per night

Renovations and closures

The property will be renovating from 28 July 2023 to 15 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self-parking costs USD 33 per night with in/out privileges
  • Valet parking costs USD 42 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel
Universal's Loews Portofino Bay Orlando
Universal’s Loews Portofino
Universal's Loews Portofino Bay Hotel
Loews Portofino Bay at Universal Orlando
Universal’s Loews Portofino Bay Hotel Hotel
Universal’s Loews Portofino Bay Hotel Orlando
Universal’s Loews Portofino Bay Hotel Hotel Orlando

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal’s Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal’s Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal’s Loews Portofino Bay Hotel?
Yes. Self-parking costs USD 33 per night. Valet parking costs USD 42 per night.
What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?
Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness centre, as well as an arcade.
Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Italian cuisine.
What's the area around Universal’s Loews Portofino Bay Hotel like?
Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 10 minutes' walk from Universal CityWalk.

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Estelle, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Darrell, 3-night trip
Verified Hotels.com guest review

6/10 Good

Under construction
Hotel is under construction so many amenities are not available. Price should have been reduced due to the condition of the hotel. Our lake view room had scaffolding and a tarp covering the window. Courtyard was empty due to construction. Had to walk through construction area to get to the pool. Paid too much for this experience.
Eugene, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay for families. They are currently doing construction but it didn’t affect us too much!
Krissy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Barry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room
It was an amazing experience. I would recommend it for any family.
Robin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elexenia, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Didier, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent hotel. Breakfast option in club room less varied than before and no hot meat option, which would have been available during our previous stays in club rooms in the hotel. Renovations on-going but being done sensitively and had little impact on enjoyment of stay.
14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Portofino has some construction going on, but the area was very clean and the beach pool is wonderful.
Sandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great food, they should include breakfast
Jonaire, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Besides the construction that was going on we had a wonderful stay. The food at the onsite restaurants was high, recommend walking off property to other restaurants.
ALLEN, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stayed in the Minions suite. Ground floor room. Very large rooms. With the kids beds big enough for an adult. Hotel is getting work done. So half of the betel is covered in scaffolding. But it didn’t affect our room in the East wing. Only down side was the food & drink price. We just fancied a light meal after being in the parks. The quick serve deli $35 for a standard size pizza. And wanting to charge $7.50 for water in your room.
Craig, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Constuction Site and Terrible Service - AVOID
The hotel is a building site with construction noise from early morning until 5pm. Please do not waste your money here, service equally appalling and despite my complaints they really do not care offering to refund my parking as compensation for a $5K booking! Absolutely appalling customer service. This was our 5th visit and will never stay at a Loews property again.
Mathew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Myungseok, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The outside work only affected us minimally until the last day when I was trying to watch tv and they were on a scaffold right outside my window making all kinds of noise.
Jacqueline, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The boat ride to universal was convenient and nice. The staff was very helpful and nice
Summer, 3-night family trip
Verified CheapTickets guest review

6/10 Good

Dois dias sem arrumação no quarto mesmo estando com um quarto CLUB
Adriana, 4-night trip
Verified Expedia guest review

6/10 Good

This Resort was more like a regular hotel. I would recommend not staying until construction is done. The Hard Rock Resort is a better fit if you have teens. The building seemed old and carpets were worn and old as well. However, it was a nice place to come back to after a day at other resorts and Park Days.
Tanya, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

YANET, 2-night trip
Verified Expedia guest review

6/10 Good

David, 2-night trip
Verified Expedia guest review