We stayed at this hotel for 3 nights on our Alaska family vacation. I am not sure if they were working on the property but there were a few things different than the online photos.
Pros-they offer airport shuttle that takes about 15-20 minutes for pickup but the driver was very nice. The front desk people were nice and friendly though not super helpful (explained in cons), the a/c and hot water worked decently, I liked there was a sink outside of the main bathroom area as well as one within, there is onsite breakfast that was typical continental breakfast.
Cons--there is no gym on property as shown in the photos. We asked if there was one and they just said no, not sure if it is part of what appears to be a remodel in the next building. I called a week before to tell them I would be using a different card to pay because there were issues with the card I booked with, I also called the day before to remind them and they said there would be no issue. When we arrived they had already run the card causing issues I had to deal with. We sent our youngest down to get some extra pillows and he was sent back being told they would send some up. 30 minutes later we went back down and she said "oh sorry, I forgot to tell you we don't have any extra pillows" Hundreds of rooms and you don't have a single extra pillow? It's not the hotels fault, but if you are on one side of the hotel your view is into people's backyards-not a big deal but not how their photos show it.
