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DoubleTree by Hilton San Juan

4.0 star property
Art Deco resort with full-service spa, connected to a shopping centre, near Calle Loiza

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
2 bars/lounges
Sports facility
Premium bedding, in-room safe, blackout curtains, soundproofing
Outdoor pool, pool umbrellas, pool loungers
Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Private bathroom
The current price is HK$1,461
HK$1,978 total
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

8.6 out of 10
Excellent
(71 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 3,842 reviews
The price is HK$1,217
HK$1,704 total
includes taxes & fees
2 Sept - 3 Sept
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 3.3 km
  • Distrito T-Mobile - 3 min drive - 3.5 km
  • Condado Beach - 4 min drive - 3.7 km
  • Pan American Pier - 4 min drive - 3.4 km
  • Puerto Rico Convention Center - 4 min drive - 3.8 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
  • Sacred Heart Station - 28 min walk
  • Free beach shuttle

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan puts you a short five-minute drive from Condado Beach and Pan American Pier. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Cafe Pierre, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and an outdoor pool at this Art Deco resort, and in-room conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 184 units
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • On-site self-parking (USD 25 per day; includes in/out privileges)
    • On-site valet parking (USD 30 per day)
    • Wheelchair-accessible parking and van parking on site

Off-site

    • Free beach shuttle

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free reception (selected days)
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Ping pong
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Cafe Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Starbucks Coffee – Overlooking the garden, this coffee shop specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Silk – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Partner property beach club access
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3.00 to 22.00 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton San Juan Hotel
DoubleTree Hilton San Juan
Hotel Pierre Puerto Rico
San Juan Doubletree
Doubletree San Juan
Doubletree By Hilton San Juan Hotel San Juan
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan
HELP_OUTLINE

Frequently asked questions

Does DoubleTree by Hilton San Juan offer free cancellation for a full refund?

Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton San Juan?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at DoubleTree by Hilton San Juan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton San Juan?

Yes. Self-parking costs USD 25 per day. Valet parking costs USD 30 per day.

What are the check-in and check-out times at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at DoubleTree by Hilton San Juan?

No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are both nearby.

What is there to do at DoubleTree by Hilton San Juan and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near DoubleTree by Hilton San Juan?

Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

What's the area around DoubleTree by Hilton San Juan like?

DoubleTree by Hilton San Juan is in Santurce, a short 17-minute walk from Casino del Mar at La Concha Resort and 5 minutes' walk from Museo de Arte de Puerto Rico. Travellers give top marks for the resort's prime location.

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DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Location
Restaurant
Food
Amenities
Family friendly
Breakfast
Bar

What guests liked

  • The property offers convenient transportation to a nearby beach with free beach chairs and umbrellas. (24 reviews)
  • The pool area was clean, fun, and well-maintained with many guests enjoying it. (22 reviews)
  • The on-site restaurant and nearby dining options offered a variety of choices with excellent customer service. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing place staff are super nice 10/10 would stay again
Arisnovelis, 6-night trip

8/10 Good

Great location!!
Stephanie, 3-night trip

10/10 Excellent

Great hotel in San Juan, PR.
Manuel, 3-night trip

10/10 Excellent

The stay was amazing and the people there were friendly and very helpful
Yashica, 4-night trip

10/10 Excellent

Very clean and very friendly staff.
Haroon, 3-night trip

10/10 Excellent

I enjoyed every minute of the stay.
Jose, 3-night trip

8/10 Good

Loved the location, activities (farthers day brunch), parking lot attached to hotel, everything near by and friendly and helpful staff
Alex, 6-night trip

10/10 Excellent

There is a 24 hour market across the street which was very convenient. Great food within walking distance. But more than anything the hotel staff and property was great!!
Lorraine, 7-night trip

8/10 Good

Stay was nice close to every thing the only thing pool area needs to be more attended to
Maianna, 3-night trip

10/10 Excellent

Peoperty is well maintained, clean and beautiful. Staff was attentive, friendly and helpful. Great location, highly recommended.
Edison, 7-night trip

6/10 Okay

All the staff was polite
Ramon, 2-night trip

10/10 Excellent

food options
Karen, 1-night trip

10/10 Excellent

Excellent staff
Ana M, 1-night trip

10/10 Excellent

The location was the best since we were close to the beach and close to shops/restaurants. The hotel was maintained clean and the staff were helpful with the things we can do around the area.
Ricardo, 2-night trip

10/10 Excellent

Great staff
Dagoberto, 4-night trip

8/10 Good

Location location
Margarita, 2-night trip

10/10 Excellent

This was my first time staying at this hotel and I would highly recommend this place. The hotel was clean and beautiful. Perfect place for a solo or family vacation. The hotel has restaurants and has walking distance to other restaurants/bars
Thalia, 4-night trip

10/10 Excellent

Great experience!
Sabrina, 3-night trip

8/10 Good

The property and staff were fantastic
Rocio, 5-night trip

10/10 Excellent

This hotel was excellent, staff was very nice, efficient, helpful. The hotel was clean, family friendly, there were a lot of outfoor lunge chairs around the pool area. Overall my stay was excellent!
Lousedelle, 4-night trip

10/10 Excellent

Staff was courteous and professional!
Nuris M, 5-night trip

10/10 Excellent

The staff at the front desk was very friendly, professional, and welcoming, especially Isaac.
Marcella R, 3-night trip

10/10 Excellent

Always a great choice. Centric location and accessible prices
Maria, 1-night trip

10/10 Excellent

Close to the sea
STEVEN, 1-night trip

10/10 Excellent

Very clean hotel with friendly staff, a 24 hour grocery across the street and a Starbucks in walking distance!
Rochelle Francis, 2-night trip