Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660
What's nearby
Playa de las Américas - 10 min walk
Los Cristianos Beach - 14 min walk
Veronicas Strip - 19 min walk
Golf Las Americas - 6 min drive
Siam Park - 6 min drive
Getting around
Tenerife (TFS-Tenerife South) - 20 min drive
La Gomera (GMZ) - 113 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Hard Rock Cafe Tenerife - 2 min walk
McDonald's - 5 min walk
Cafetería Plaza - 4 min walk
Bianco Ristorante - 2 min walk
Mamma Mia - 2 min walk
About this property
Mediterranean Palace
Mediterranean Palace is a great choice for your beach stay in Arona, putting you near activities such as scuba-diving, surfing/body boarding and windsurfing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs. The Pier, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club and a fitness centre.
All-inclusive
All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
3 bars/lounges
Swim-up bar
24-hour room service
Travelling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
Children's games
Pushchair
Lifeguard on-site
What to do
On the beach
Beach club (surcharge)
Tennis
Fitness classes
Pilates classes
Yoga classes
Archery
Scooter/moped hire
Concerts/live shows
Evening entertainment
Shopping
Pool table
Ping pong
Golf lessons nearby
Hiking/biking trails nearby
Jet-skiing nearby
Scuba-diving nearby
Skydiving nearby
Whale watching nearby
Working away
Business centre
Meeting rooms
Co-working spaces
Conference centre (10635 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1988
Garden
Terrace
Fitness centre
Adjacent to a golf course
2 outdoor pools
Designer shops on-site
Arcade/games room
Bike parking
Spa services
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Children's dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Travel cot
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Dining
The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diabolo – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Coal – This theme restaurant specialises in barbecue. Guests can enjoy drinks at the bar. Open daily.
Kiosko – This bar is located by the pool. Open daily.
Drago Terrace – This rooftop bar overlooks the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 48 per person (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mediterranean Palace Hotel Arona
Mediterranean Palace Hotel
Mediterranean Palace Arona
Mediterranean Palace
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona
Frequently asked questions
Does Mediterranean Palace offer free cancellation for a full refund?
Yes, Mediterranean Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mediterranean Palace?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mediterranean Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mediterranean Palace?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Mediterranean Palace?
Yes, an airport shuttle is available. The charge is EUR 48 per person one-way.
What are the check-in and check-out times at Mediterranean Palace?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mediterranean Palace and nearby?
Have fun with on-site activities such as archery, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 3 bars and a fitness centre. Mediterranean Palace also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Mediterranean Palace?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and pool views.
Does Mediterranean Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mediterranean Palace like?
Mediterranean Palace is a short 5-minute walk from Las Vistas Beach and 10 minutes' walk from Playa de las Américas.
Mediterranean Palace Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Alexandre
Alexandre, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Great!
Nancy
Nancy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
26 October 2024
Daniel
Daniel, 4-night trip
Verified Expedia guest review
6/10 Good
27 September 2024
The hotel was lovely, really clean & amazing location. Unfortunately the food offering is not great & although we were half board ended mostly eating out.
katrina
katrina, 7-night romance trip
Verified Expedia guest review
8/10 Very good
25 September 2024
Lovely hotel
Lovely hotel. Big improvement since the recent renovation
Kids clubs was incredible
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Kelly
Kelly, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Great place to stay with no issues with the hotel and location
Chris
Chris, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Trevor David
Trevor David, 7-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Staff was very accommodating
ELIE FOUAD
ELIE FOUAD, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury
Tracey
Tracey, 8-night trip
Verified Expedia guest review
6/10 Good
18 August 2024
It is not a 5 star hotel.
No recycling bins by pool - considering this hotel has just been refurbished is disappointing.
Breakfast is chaotic - needs more than one juice station and better staff when people enter.
Pool towels great - people coming down at 7 to reserve sunbeds and towels not being removed not ideal.
A great 4 star hotel and lovely stay
Kathryn
Kathryn, 8-night family trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
Tracey
Tracey, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
jason
jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
A lovely central property with good service and modern decor
Jason
Jason, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
Jo
Jo, 4-night trip
Verified Expedia guest review
8/10 Very good
24 July 2024
Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
Yasmin
Yasmin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
Anna
Anna, 6-night romance trip
Verified Expedia guest review
8/10 Very good
19 July 2024
George Alexander
George Alexander, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 January 2023
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location
Ruth
Verified Expedia guest review
10/10 Exceptional
25 December 2022
Great place to stay. Central. Very clean. Staff very friendly.
Alison
Alison, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 December 2022
Adrian
Adrian, 11-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2022
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Robert
Robert, 9-night romance trip
Verified Expedia guest review
6/10 Good
11 November 2022
Nice pool but closed 2 days out of our4day stay.
Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem
Rooms are so dated they defo need a revamp
Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again