The room was lovely and spacious. Bed comfort was as-expected with great pillows and sheets. We added breakfast to our stay and were very well-pleased with the menu and talent of the cook. The only downside was she was the only one stationed in the restaurant: she took orders, cooked, and bussed tables. I felt bad for her! It was 30min before she could get to us, but that’s not her fault.
The valet service was quick and pleasant. There’s plenty of quirk and fun in 5 Points South.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Dianne
Dianne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Staff was very helpful and friendly.
Bradley
Bradley (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Birmingham 3 day weekend
Neat experience in the older building. Was awakened multiple times each night by the locals racing their engines down the street. Lots of places to walk to for eating. HVAC controlled by the front desk was a little different.
jason
jason (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Friendly Staff, but needs Work
The stay was pleasant and the staff was helpful. Although, I think we came at a bad time. There was a shut down of their card system and they had to swipe our door open for us every time we left the room. As well, it was very hot in our room and the AC was not working, although they were able to accommodate us to a newer room. Overall, the trip was nice.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Decent place but aged
All was good but the facility is old and could be updated. Example: sink in our room didn’t work well, it took several pushes of the button to call an elevator.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Cursten
Cursten (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 15 日
Horrible night
Have stayed at this Hotel before and everything was great so when I needed to stay in the area again ofcourse I booked this hotel again. Check in went great fast service room was nice looked clean. Had to call front desk to have my air turned down they said they would handle it (never been somewhere where I wasn’t allowed to control my own thermostat but whatever) went to eat dinner came back room was still very warm asked them about it and they said they would bring me a fan? Someone brought me a fan and again asked what was going on and was told maintenance was looking into it Got time for bed and still no air so I went downstairs and requested a room change to one with working air and was told they couldn’t do that maintenance was working on it so I spent all night burning up and next morning at check out when I again complained I was told I wasn’t only customer to have an issue and that they where waiting to hear from manager on how to compensate for issue and I’m still waiting to see if I will ever get said compensation I highly doubt it Will not stay with them ever again
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Nice place
The parking is confusing but other than that it’s a pretty hotel. The front desk runs the ac in your room so be advised, our room was really hot so we had to switch to another room.
Bridget
Bridget (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Great get away to relax!
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 11 日
No hotel parking lot, as this is downtown. Valet parking is pricey, but I was able to find street parking, which is free from 6P to 8A.
Gregory
Gregory (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Trenton
Trenton (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 14 日
Very disappointed to arrive at 11:15 and be told to find street parking on my own. No valet. No hotel parking.
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Alexis
Alexis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
nice hotel
The hotel is located downtown so it’s pretty convenient to things. The parking situation is not great. Check in went smoothly. I think it’s weird that the A/C in each room is controlled by the front desk, so you have to call them if you want it changed. But, everything was clean. The bed and pillows were comfortable.