The hotel was located in a great are and the check in was easy. It was clean and well maintained, but that is where the positives end. I decided to order in room dining around 6pm. Called from my room phone and listened to the phone ring for 5 straight minutes. I hung up and redialed at which point the front desk answered. She immediately put me on hold, and after another 4 minutes of waiting asked how she could help. I informed her I was attempting to order in room dining and she told me I had to be transferred to the restaurant, and she did. I waited for another 12 minutes listening to the ringing before I gave up and just hung up. Needless to say the hotel lost out on selling a meal but also on me returning and staying with them again.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Eric
Eric (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Christy
Christy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Bengt
Bengt (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Switched my room
First room smelled of smoke. I asked to be moved and was moved immediately.
Mary
Mary (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
They charged my credit card twice for the stay.
carolyn
carolyn (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Nice olace to stay
Great stay. Everyone was super curtious. And it was really centrally located near what I was in town for.
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Katie
Katie (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月1日
Angelia
Angelia (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
We were there for a conference, internet didnt work , air cond didnt work, food was terrible prison style food. Worst of all a few of us including myself were charged incidentals as high as $86 for charges that wete not ours or consumed
One of the delegates got charge $238 cancellation fee which never happened and no one in the hotel can assist when you call from overseas once you look at your cr card statement
Rubens
Rubens (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
brenda
brenda (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Orest
Orest (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Convenient to train
Stefanie
Stefanie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Best place to stay in Alexandria
Rafael
Rafael (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月9日
Property is in easy walking distance to metro and King St. Trolley. Lots of restaurants within 1 mile. There is a 50 dollar per night deposit not refunded at checkout. Desk told me it would be at I so
Greg
Greg (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Gary
Gary (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Located directly across the street from the King St Metro Station, allowing easy access to DC. In addition, there are numerous fine restaurants within walking distance in an area that is very safe.
Lana June
Lana June (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
excellent hotel
hector
hector (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
Rachel
Rachel (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月3日
Paper thin walls or just plain lack of sound proofing with connecting rooms. Unacceptable for a Hilton. Was traveling with children and we were all kept awake passed midnight with inappropriate neighbor noises. Sure they have the right to enjoy their room, but it sounded like all that was separating us from them was a curtain. For a company claiming they’re in the business of sleep, they failed for us.
Nancy
Nancy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Great location close to all. Parking expensive but there are cheaper options