2/10 Poor
21 January 2025
Don’t stay here!
This brand has gone downhill. This is an extended stay where the amenities should include all loving staples such as fridge, microwave, stove, utensils, coffee makers , dishes and pots and pans. Their new service is you have to request these things when you check in. So we got a few dishes and that’s it. No microwave. We had a mini fridge and a stove that did not work. Without dishes and pans etc I guess that did not matter. We were there for 6 days and the pool and hot tub was closed for cleaning. Room was disgusting, middle drawer had a horrible smell with some kind of food crumbs and stains. Only 1 chair in the room.
Crazy thing is I cancelled a different location because I found the first one was a disaster. I feel bad for the staff as they have no support from management. Huge disappointment. Sad really because outside is beautiful other than all the dog poo everywhere and no place to sit outside
Lisa
Lisa, 5-night family trip
Verified Hotels.com guest review