No housekeeping for 30 days.
Fresh smelling but dirty looking white (grey) towels. Runny tab. Clogged sink. Stained bed sheets and couches and chairs. $50 more pricy than the other ESAmer hotel near city center.
Sumud
Sumud (12 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Sumud
Sumud (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Travis
Travis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月23日
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月19日
Was not able to check in they computer down
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月19日
AVOID THIS HOTEL DO NOT BOOK HERE DIRTY & run poor
Well....the first room i was given, when i opened the door there was someone sleeping in it and there were personal items on the counter.
I was then placed into an "out of order" room that was just being renovated. It smelled or fresh adgeasive from the new shower. Room was filthy. There was food in the cabinets. Dirty toliet and sink in bathroom. Oeraon at counter assured me it would be deep cleaned the next morning.
Well....it wasnt. Contacted hotels.com after 30 minutes on hold went down to discuss with the gal working thw counter.
She was EXTREMELY hlepful and refunded my stay. I went to another hotel.
I dont think the staff has any idea what is going on. Also, i feel they are severely overbooked, as i was leaving there was a gentleman who was being told thwy disnt have a room for him.
The price looks good, but remeber you get what you pay for.
I jave photos but the app wont let me upload.
Kelly
Kelly (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月19日
Nathaniel
Nathaniel (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月19日
No breakfast and not enough towels.
Advertising said there was a breakfast, no breakfast.I asked and he said I can put out some granola bars. I had to have a discussion about towels, 4 people two towels. Obviously not a family friendly place.
Gail
Gail (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Needs maintenance overhaul.
Room was clean. Several maintenance items need to be addressed. Signs of neglect. Shouldn’t advertise breakfast. Just coffee/muffins (which were gone) and snack bars(which were gone). Coffee urn was empty but staff brought a full one on request.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
Harry
Harry (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
Patrick
Patrick (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Jorge
Jorge (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Worst experience with a hotel in Fort Wayne
The hotel was very dirty and smelled, there were no cups for coffee, and staff was rude and dismissive - I had to interact with them multiple times because my key card wouldn’t work every other time I returned to the hotel. The faucet in the bathtub leaks and had water dripping the entire time I stayed and I had to clean hair out of the shower before I could use it. There were people sitting in the hallways on the second floor charging devices when I returned to the hotel on Friday evening.
Jacob
Jacob (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Tina
Tina (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Bed bugs
Bad!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Muy buen lugar para descansar
Zoraida
Zoraida (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月12日
Shelby
Shelby (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月12日
A Nice Place for the Night
The room was much better than expected. The accomodations were fine for a nice place to sleep and relax.
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
You get what you pay for
Furniture was old and tattered; bathtub was molded and water dripping all night in tub and periodically in kitchen sink.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Excellent
Jennifer
Jennifer (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Lisa Marie Daughtery and the new manager helped us out multiple times with our stay. Each of them are very kind, patient & understanding. It's true that the employees make hotel a great place to stay.