Palace Hotel Tokyo

Luxury hotel with spa, near Imperial Palace East Gardens

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Exceptional

Popular amenities

Bar
Pool
Spa
Air conditioning
Gym
Free WiFi

Main amenities (12)

Daily housekeeping
Restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Free cots/infant beds
Fridge
Separate bath and shower
Premium TV channels
Terrace
Daily housekeeping

HK$5,045 total

2 Sept - 3 Sept

Room options

All rooms

1 bed

2 beds

Showing 37 of 37 rooms

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe Twin Room

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

Blackout curtains

55 sq m
Park view
Sleeps 3
2 Double Beds

Executive Suite + Club Deluxe King with Balcony

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Separate bedroom

2 bedrooms
Sleeps 5
2 King Beds

Chiyoda Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

80 sq m
1 bedroom
Park view
Sleeps 3
2 Double Beds

Club Deluxe Twin Room with Balcony

Exceptional

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
2 Double Beds

Grand Deluxe King Room with Balcony

Exceptional

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

55 sq m
City view
Sleeps 3
1 King Bed

Club Grand Deluxe King Room with Balcony

Exceptional

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

55 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Room

Exceptional

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

45 sq m
Sleeps 2
1 King Bed

Club Deluxe King Room with Balcony

Exceptional

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
1 King Bed

Garden Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Executive Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Premier Suite King

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

90 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Club Grand Deluxe Twin Room

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

Blackout curtains

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Room with Balcony

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

45 sq m
Park view
Sleeps 3
2 Double Beds

Premier Suite Twin

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

90 sq m
1 bedroom
Sleeps 3
2 Double Beds

Deluxe King Room with Balcony

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

45 sq m
Park view
Sleeps 3
1 King Bed

Deluxe King Room

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Egyptian cotton bed sheets

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

Park Suite

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

120 sq m
1 bedroom
City view
Sleeps 3
2 Double Beds

Terrace Suite

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

120 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

Club Deluxe Twin Room with Balcony

Sleeps 3

Deluxe King Room with Balcony

Sleeps 3

Executive Suite

Sleeps 2

Premier Suite Twin

Sleeps 3

Garden Suite

Sleeps 2

Park Suite

Sleeps 2

Deluxe Room with Balcony

Sleeps 3

Club Grand Deluxe Twin Room

Sleeps 2

Grand Deluxe Twin Room

Sleeps 2

Terrace Suite

Sleeps 3

Club Deluxe King Room with Balcony

Sleeps 3

Grand Deluxe King Room with Balcony

Sleeps 3

Club Deluxe King Room

Sleeps 2

Deluxe King Room

Wonderful

Sleeps 2

Chiyoda Suite

Sleeps 2

Deluxe Twin Room with Balcony

Sleeps 3

Premier Suite King

Sleeps 3

Club Grand Deluxe King Room with Balcony

Sleeps 3

Palace Suite

Sleeps 2

Similar properties

Pool
Spa
Airport transfer
Parking available

HK$2,188 total

26 Aug - 27 Aug

About the area

1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

Imperial Palace East Gardens - 3 min walk - 0.3 km
Tokyo International Forum - 11 min walk - 0.9 km
Tokyo Imperial Palace - 12 min walk - 1.0 km
Nippon Budokan - 2 min drive - 2.0 km
Tokyo Dome - 2 min drive - 3.1 km

Getting around

Tokyo (HND-Haneda) - 31 min drive
Tokyo Station - 8 min walk
Kanda Station - 19 min walk
Yurakucho Station - 19 min walk
Otemachi Station - 7 min walk
Nijubashimae (Marunouchi) Station - 8 min walk
Takebashi Station - 11 min walk

Restaurants

‪ドトールコーヒーショップ - ‬3 min walk
‪Starbucks - ‬3 min walk
DEAN & DELUCA
‪The Palace Lounge - ‬3 min walk
Mallory Pork Steak

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Tokyo Tower. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

More about this property

At a glance

Hotel size

- 284 rooms
- Arranged over 23 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: 3:00 AM
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- On-site self-parking (JPY 3300 per night; includes in/out privileges)
- On-site valet parking (JPY 4300 per night; includes in/out privileges)
- Wheelchair-accessible parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6 AM–10:30 AM
3 bars/lounges
Restaurant
Coffee shop
24-hour room service

Travelling with children

Local/corner shop
Children's menu

What to do

Yoga classes
Shopping

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire

Facilities

Built in 2012
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Reception hall

Accessibility

Lift
Wheelchair-accessible parking

Room amenities

Be entertained

DVD player
LCD television
Premium digital channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Egyptian cotton sheets
Free cot/infant bed

What to enjoy

In-room massage

Freshen up

Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.

GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Full breakfast is offered for an extra charge of approximately JPY 6900 per person

Children & extra beds

Rollaway beds are available for JPY 40000.0 per night

Parking

Self-parking costs JPY 3300 per night with in/out privileges
Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 6:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palace Hotel Tokyo

Palace Tokyo

Palace Hotel Tokyo Japan

Palace Hotel Tokyo Hotel

Palace Hotel Tokyo Tokyo

Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

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Palace Hotel Tokyo Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff

View

Room

Location

Amenities

Restaurant

Breakfast

Balcony

Ambience

Bathroom

What guests liked

Breakfast was a highlight with a variety of options, including Japanese and Western styles, and exceptional service. (11 reviews)

From real guest reviews summarized by AI.

10/10 Excellent

3 Aug 2025

I just love this hotel!

Juan Francisco, 1-night trip

10/10 Excellent

25 Jul 2025

Great service and location

Majella O, 2-night trip

10/10 Excellent

21 Jun 2025

Best Hotel in Best Location

Ali, 1-night trip

10/10 Excellent

13 Jul 2025

Incredible hotel with the kindest staff. Made our honeymoon so special. Beautiful, clean hotel throughout.

Caroline, 2-night trip

10/10 Excellent

28 Jul 2025

This is why it is considered the best hotel in Japan (and one of the most expensive). It is a hotel with a lot charm and elegance without eccentricities or “new rich” amenities. One of my favourites worldwide.

Juan Francisco, 3-night trip

10/10 Excellent

15 Jun 2025

One of the nicest hotels in Tokyo. Especially close to two major stations which you can access from inside hotel through underground walkways

David, 4-night trip

10/10 Excellent

4 May 2025

Great location, staff service and command of English, good variety of breakfast at Grand Kitchen and excellent food at Esterre. Very enjoyable stay.

Pamela, 3-night trip

10/10 Excellent

12 Jun 2025

Top rate hotel. The hotel room, amenities, and service were all amazing. Best hotel experience that we have had in a very long time. The staff were impeccable.

Tim, 5-night trip

10/10 Excellent

28 May 2025

A first rate hote!

Greg, 3-night trip

10/10 Excellent

9 Jul 2025

What distinguishes the Palace Hotel from the rest of 6 stars hotels in Tokyo is its ultimate level of excellent services, staff politeness, and Japanese cultural experiences to be felt throughout the hotel. Highly recommended

Albert, 2-night trip

10/10 Excellent

4 Mar 2025

Excellent property with multiple dining options, great location and excellent staff.

Kevin, 2-night trip

10/10 Excellent

15 May 2025

best quality service and best location

seung il, 2-night trip

10/10 Excellent

4 Jun 2025

Staff was wonder, very polite and helpful. Breakfast service at the Grand Kitchen was nice for both a traditional Japanese breakfast or western style. The surrounding areas were mainly business so if your looking for a more lively place to stay this may not be it.

Frank, 3-night trip

10/10 Excellent

13 May 2025

Palace hotel is truly a 5 star hotel. It is beautiful and location is perfect. The best part of this hotel is the staff. Everyone is wonderful. You will not regret staying in palace hotel.

Pauline, 4-night trip

10/10 Excellent

25 Apr 2025

First time in Japan and this was by far one of the best hotels I’ve ever stayed at and I’ve been to quite a few countries! Service and hotel is absolutely top notch! I’m not sure there is much better than this hotel, enjoy!

10/10 Excellent

27 Dec 2024

Wonderful staff, beautiful place, and close to lots of local attractions.

Gavin, 1-night trip

10/10 Excellent

5 Apr 2025

Service was outstanding.

Joerg, 3-night trip

10/10 Excellent

8 Jan 2025

Great service beautiful hotel

Annalise Pamela, 5-night trip

10/10 Excellent

22 May 2025

This is a fantastic hotel overlooking the grounds of the Imperial Palace. Everything about this hotel is first rate. The concierge was especially helpful; kind, patient, knowledgeable and extremely helpful for first time visitors to Tokyo. The restaurants are outstanding and the bars offer different options in comfortable settings. Very highly recommended.

Michael, 3-night trip

10/10 Excellent

7 May 2025

Incredible

Haiyang, 2-night trip

10/10 Excellent

18 Apr 2025

Amazing !

Sharen, 5-night trip

10/10 Excellent

1 May 2025

Tokyo has lots of great top end hotels but none come close to the comfort and service of the Palace. The location directly opposite the Imperil Palace Gardens can't be bettered and the warmth of the welcome at check-in is enough to make you forget the 14 hour flight from Heathrow. This is arguably the best managed hotel in Asia and quite possibly the world.

Gordon, 4-night trip

10/10 Excellent

3 Mar 2025

Excellent

Loved the spacious room, location was excellent and staff terrific.

Amy, 4-night trip

10/10 Excellent

4 Apr 2025

The epitome of excellence!

The Palace Hotel is the epitome of excellence in terms of service, facilities and amenities. Whenever I have stayed here, I have been impressed in all ways and leave anticipating my next stay here. It truly is one of the best hotels that I have had the pleasure to stay in.

1-night trip

10/10 Excellent

1 Jan 2025

Amazing Stay. Interior, service, location.

Katherine, 3-night trip

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Palace Hotel Tokyo

Choose dates to view prices

Photo gallery for Palace Hotel Tokyo

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Executive Suite + Club Deluxe King with Balcony

Highlights

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Highlights

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

Highlights

View all photos for Grand Deluxe King Room with Balcony

Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Grand Deluxe King Room with Balcony

Club Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Deluxe King Room

Club Deluxe King Room

Highlights

View all photos for Club Deluxe King Room with Balcony

Club Deluxe King Room with Balcony

Highlights

View all photos for Garden Suite Room

Garden Suite Room

Highlights

View all photos for Executive Suite Room

Executive Suite Room

Highlights

View all photos for Premier Suite King

Premier Suite King

Highlights

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

Highlights

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Highlights

View all photos for Premier Suite Twin

Premier Suite Twin

Highlights

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Park Suite

Park Suite

Highlights

View all photos for Terrace Suite

Terrace Suite

Highlights

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

View all photos for Executive Suite

Executive Suite

View all photos for Premier Suite Twin

Premier Suite Twin

View all photos for Garden Suite

Garden Suite

View all photos for Park Suite

Park Suite

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room