Customer service was great and the staff. But stay away from their restaurant overpriced and terrible customer service. Waited 20 minutes while the waiter was playing on his phone. We got up and left F-
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月20日
Only 2 of 4 elevators worked. Are door to room stuck. Old looking room
Richard
Richard (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月18日
Stay elsewhere, not worth it.
Not impressed, specially for the price.
Parking was horrible and their additional parking is on another building where you have to walk out of the hotel and into a building’s parking lot.
When checking in, wrong room was provided. Reservation was for a double queen suite and a king bed suite was given. Bathroom tub was clogged and had to wait until following day for it to be fixed. Front desk personnel was friendly but seemed clueless when asking questions.
ANA
ANA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月9日
Was given the wrong key . Had to return to the front desk to get another key from the third floor . Then was told the wrong room before my wife caught the error . One of the
Elevators was in operable and the remaining elevators were extremely slow . Hotel felt like it was going to be shut down .
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Louise
Louise (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
Traveling back home
I did not reserve a suite, but it was comfortable, the vent in the living room was loud and ran all night. We were charged a $12.00 parking fee along with over $300 for the stay. WOW was not expecting that. The to go pizza was very good, and breakfast was good,.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月1日
Vacation
Last night before flying back home
Picked this hotel cause it was close to airport, poor customer service with airport shuttle and front desk. Waited over an over with three phone calls to hotel asking for pickup. Room smelled. Half elevators were out the next morning. Not sure I would use this location again.
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月27日
Nasty staff
The manager and staff are nasty money focused. Worst face of Tampa. Not recommended.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
Cearrow
Cearrow (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月25日
Nelson
Nelson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
GUADALUPE
GUADALUPE (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Girls trip!
Wonderful! Booked this hotel because of the amenities. Reliable shuttle pick up from the airport, restaurant bar, pool and fitness. Love the grounds very tropical. Staff are friendly. Food is very good as well. Free coffee. Will definitely be staying here when in Tampa!
Lisa
Lisa (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
just ok
This hotel was just ok for the price we paid. there are a lot of other nice hotels that are cheaper. its definitely an older hotel, and i feel like the room could have been cleaner (tables and other items didnt seem to be whiped down). i would stay here again only if it was a really cheap option. not a bad hotel, just not great either.
Joni
Joni (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
2 övernattningar innan kryssning
Bra mat i hotellets restaurang.
Eija Sinikka
Eija Sinikka (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
Amy
Amy (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
jerry
jerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Ricky
Ricky (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
micro charge you to death
It is becoming absurd that hotels charge the amount they do and every single thing is an add on charge. breakfast? ok cool, its a separate restaurant in the hotel, whatever. but parking? why am i spending 36 bucks for 3 days to park when im already paying 700+ dollars to stay there. if there are multiple/additional cards, thats more understandable. but a single car? thats nickeling and diming.
JOHNNY
JOHNNY (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
NO HOT WATER!!
Room faced a super busy freeway. Worst of all, there was NO hot water during our entire stay, so obviously no showering.