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JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury hotel with 3 bars/lounges, near Paseo de la Reforma

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Photo gallery for JW Marriott Hotel Mexico City Polanco

3 bars/lounges
Outdoor pool, pool loungers
Living area
Breakfast, lunch, dinner served; Mexican cuisine, al fresco dining
1 bedroom, premium bedding, down duvets, pillow-top beds
When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, only a five-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$2,606
HK$3,114 total
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Living room

Executive Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Living area

Executive Suite, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

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9.4 out of 10, Exceptional, 1,155 reviews
The price is HK$1,288
HK$1,539 total
includes taxes & fees
24 Aug - 25 Aug
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About the area

Map
Andres Bello No 29, Mexico City, 11560

What's nearby

  • Auditorio Nacional - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Parque Zoologico de Chapultepec - 7 min walk - 0.6 km
  • Chapultepec Park - 7 min walk - 0.6 km
  • Angel of Independence Monument - 4 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 21 min drive
  • Mexico City Fortuna Station - 29 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 28 min walk
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬3 min walk
  • ‪Karisma - ‬3 min walk
  • ‪JW Marriott Executive Lounge - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Polanco

When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, only a five-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 50+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25 per day)
    • On-site valet parking (USD 28 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sendero Polanco – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Estación 29 – On-site bar. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves light fare. Open daily.
Tahona Mezcal Room – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 20 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Self-parking costs USD 25 per day
  • Valet parking costs USD 28 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Polanco?

Yes, there's an outdoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Polanco?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.

Is parking offered on site at JW Marriott Hotel Mexico City Polanco?

Yes. Self-parking costs USD 25 per day. Valet parking costs USD 28 per day.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Mexico City Polanco and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a seasonal outdoor pool. JW Marriott Hotel Mexico City Polanco also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Polanco?

Yes, Sendero Polanco offers al fresco dining and Mexican cuisine.

What's the area around JW Marriott Hotel Mexico City Polanco like?

JW Marriott Hotel Mexico City Polanco is a short 6-minute walk from Auditorio Station and 5 minutes' walk from Paseo de la Reforma.

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JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Restaurant
Food
Building
Concierge
Lobby
View
Family friendly

What guests liked

  • The property is located in a safe area with plenty of dining options nearby. (5 reviews)
  • The property breakfast offered a wide variety of hot and cold options, including fresh fruit and hot chocolate. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Donald, 2-night trip

10/10 Excellent

.
Cesar, 3-night trip

10/10 Excellent

Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Arnold, 2-night trip

10/10 Excellent

Staff
Nathalye, 2-night trip

10/10 Excellent

The staff was incredible and the food was delicious at the hotel
Kelly, 5-night trip

10/10 Excellent

This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Victoria, 7-night trip

10/10 Excellent

Excellent service from the staff, clean hotel, and great area.
Erick, 4-night trip

10/10 Excellent

Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.
Tammy M, 9-night trip

10/10 Excellent

Loved our stay.
julieana, 3-night trip

10/10 Excellent

Great
Aida, 5-night trip

10/10 Excellent

JW Marriott is top notch

JW Marriott is in an excellent location in Polanco. ALL The staff is very courteous and super friendly. I only have two suggestions for the hotel that I think would make the guests even more comfortable. Provide more drinking water in the rooms. And our pillows were a little too firm. I would like to have softer pillows. Other than that JW Marriott is awesome.
Moe, 5-night trip

10/10 Excellent

Perfect for our visit for a concert which was 5 minutes from the Auditorio de Nacional.
Martha, 1-night trip

10/10 Excellent

Excellent hotel and location. Would definitely stay there again.
Ruta, 5-night trip

10/10 Excellent

Great location!
Melissa, 8-night trip

10/10 Excellent

Beyond my expectations but so was Mexico city!
Guadalupe, 5-night trip

10/10 Excellent

Excellent stay
ramiro perez, 3-night trip

10/10 Excellent

We had an awesome experience in this hotel and the area.
Ergun, 6-night trip

10/10 Excellent

Well run hotel. Attentive service. Large comfortable room. Great breakfast.
Earl, 7-night trip

10/10 Excellent

Safe location with a lot of dining options.
Andrew, 4-night trip

10/10 Excellent

Perfect location and great staff!
Haley, 1-night trip

10/10 Excellent

Excellent location, facilities and staff.

10/10 Excellent

It was a great stay, my third at this location and it will not be my last. The staff is excellent. It’s weird they didn’t ask for a credit card at check in for incidentals. Made it a little confusing because I couldn’t charge anything to the room. Other then that they stay was perfect
Brett Arthur, 2-night trip

10/10 Excellent

One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Phillip, 5-night trip

10/10 Excellent

Nice area!
Rosa, 4-night trip

10/10 Excellent

Staff was friendly and the rooms are clean.
Lizette, 4-night trip