Carpet in toom was damp and smelled like pet urine. A/C never really cooled off room until the next morning as we were leaving. Its a shame. Staff was super friendly and room was clean....just the smell was awful and gave us a headache.
ELISHA
ELISHA (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 29 日
Terrible
This was a terrible experience. We called beforehand to let the front desk know we would be in late. When we arrived after being on the road for 6 hours there was nobody at the desk. We yelled out for someone to see where a worker may be and also tried to call the hotel with no luck. 45 minutes later the front desk worker comes out of some conference room where it appeared he had been asleep. He offered no apology and just asked us if we wanted to check in. We got to our room and when we woke up the next morning we found blood on our pillow case and sheets. We informed the front desk and asked them for room service to come change our sheets. We got back about 3 hours later and our room still had not been cleaned and there were no new sheets. We also spoke with the manager who told us there was nothing they could do. I don’t know at this point if I will ever use hotels.com or a holiday inn. This was a terrible experience for our vacation.
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 26 日
Susanna
Susanna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 25 日
The property offered room service but didn’t come to our room until time to check out.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 4 日
Breakfast was awesome
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Steve
Steve (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Our trip day 1
Nice stop
Lawrance
Lawrance (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Kayla
Kayla (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 14 日
Raymond and Tammy
Raymond and Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
I liked the covenience of access to the highway
Connie
Connie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 7 日
Súper sucio
Livida
Livida (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Friendly Staff, Clean & Quiet
Isaiah was very friendly and he made checking in and settling down easy to do. He answered questions and made suggestions when necessary.
Kimberly
Kimberly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Staff were nice and the room was clean. No complaints.