The buss boy called a police on my 80 years old father accusing him of grabbing his butt and when asked, he told that my father stick his finger on his ass. Ridiculous! My father was proven innocent. Police apologized on us. It’s a false accusation against us just because he is so lazy to give us a blanket that we requested.
Ayesha
Ayesha (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月16日
Disappointing get away
Ok clean but a little over priced 210 a night for a basic king room. For an average hotel asked for a lake view received a roof view. Not at all what we were expecting disappointing to say the least. Staff at check in was friendly on a good note. Probably would not stay again just expected more.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Jennifer
Jennifer (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
The staff were accommodating and professional
Walter
Walter (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Wonderful spa experience!
Stayed for a quick weekend getaway, and everything was perfect! Rooms were spacious and clean, the lobby area was beautiful. Bar was great, pool was clean and nice. The Spa though... oh my goodness. What a gorgeous, tranquil and relaxing place! The steam room was my favorite. Definitely cannot wait to come again!
Esther
Esther (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月9日
Staff was wonderful, & the property was extremely clean!
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Alison
Alison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Marcia
Marcia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Spacious room and beautiful view of the lake
The hotel is very pretty and we looked forward to staying our first time. However.the bed was extremely uncomfortable. We expected a very comfortable bed for the rate we paid. Neither of us slept well at all. The TV didn’t have a guide so we never knew what was showing . The front desk didn’t have a clue about it. It didn’t even tell you what was showing at the time. The room was very spacious and loves the large vanity. They could improve by updating the mattresses and giving us a Tv guide.
Brenda
Brenda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Great time as always!
My wife and I had a very relaxing 2-night stay. We never left the site. We enjoyed the food, the spa, and our room. The bed was comfy, the room and bathroom were very spacious. Everything was stocked, clean, and well-maintained. Staff in all areas were friendly and helpful. This was the third time we've been there and we will definitely stay there again!
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
10/10 will be back!
It was great! The room was very clean and spacious. And the view was breathtaking!! Also the food was amazing we ate at the Atrium/grille.
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
More informative
The only thing I would say is that during check in, this being our first time, it would have been nice to know anything about the resort. Nothing was said, here is room, have a nice stay.
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
No hot water
Water never gets hot in the showers in upper floors, this is the 3rd time same thing, we will not be back
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Sergio
Sergio (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Travis
Travis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Beautiful Hotel
It was amazing and so beautiful
Sierra
Sierra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Shomir
Shomir (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Beautiful property but charged extra after checkou
Pro’s:
•All of the staff is very welcoming and friendly.
•The lobby and exterior is beautiful.
•The beds and pillows are very comfortable.
•I love that there is an extra sink outside of the bathroom area.
•The balcony is small but it was perfect for 2 people.
•The first room she put us in was on the 4th floor in the nook so all we saw was the blue roof right below us and very little lake view. I ask for a room change and she changed us to the 8th floor (outside of the nook) and the lake view was absolutely beautiful from there.
Con’s:
•I was charged $39.88 more than I agreed to. They said that those are taxes but I had already paid taxes and fees.
•Housekeeping didn’t vacuum the whole time we were there or before we got there, our rooms or the hall, and the floors definitely needed it.
•Housekeeping only refilled our coffee pods/sugar/cups 1 day.
•Housekeeping only came twice during our 4 night stay.
•I paid $50 for early checkin so we could just go to the indoor pool and hang out that day. The indoor pool was closed for maintenance that day so we paid for early checkin for no reason.
TESSA
TESSA (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Peaceful stay at the Chateau
Always a relaxing and peaceful stay. Staff, room and amenities are top notch!
Kevin
Kevin (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Family trip
Some problems with the HVAC unit but maintenance was quick to fix. Food left in fridge from previous person who stayed in the room. Loved the amenities at the Hotel and room and view were great.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Beautiful hotel
We were in Branson for the Dolly Stampede Xmas show.
Stayed 2 nights. The hotel was wonderful.