there is leaking near toilet, but server could not fix it.
Besides, the telephone doesn't work.
YEN YU
YEN YU (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年9月9日
tao
tao (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2016年6月20日
Business trip
Good location for Chinese restaurants
WING YIN
Hotels.com 真實旅客評價
4/10 一般
2025年3月22日
Need a lot of improvement. Looks very old. No ph connection in room. No one assisted during breakfast hours.
Divya
Divya (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月19日
No Tv no iron and ironing board
Sam
Sam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月18日
Pablo
Pablo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Pablo
Pablo (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月17日
Unsanitary!!
We traveled 3 hours to Houston and of course was tired when we got there. When entering it there was a sign up with no more rooms as they're booked. When taking my family to the room it was a mess,the floors was sticky and there was still food droppings on the table. The beds was a mess removed the blankets and threw it on the side, the shower was broken. There wasn't anything we could do as it was late and was told the next morning that there was a new housekeeper that may not have caught everything. Really unsanitary. Did not look anything like what they put up in pictures. This hotel was a mess!! Smell was bad.
Jade
Jade (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月11日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月11日
Don't trust the online pics..Terrible!
The place is filthy and run-down. The pics offered are very decptive. They must have been taken a long time ago. According to staff, the new management isn"t maintaum9ng the property. I was shown a letter, by a member of the staff, that shows they failed a mantanience audit. We canceled the seconnd night sue to the condition of the place. The place started to go down hill fast after new management took over 3 months ago.
Lonnie
Lonnie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月6日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月5日
LeDanya
LeDanya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月5日
Victor Ruben
Victor Ruben (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月5日
Ashlie
Ashlie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Jasmine
Jasmine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Jasmine
Jasmine (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月27日
No
Try changing my RSVP dates and bought the insurance thinking this was what it was for and was told that they weren't going to refund or help with date changing.
With no control of our circumstances and having a family trip with our 6 children I don't think allowing almost $200 not refunded or assisted with a date change isn't okay! Really the entire reason insurance was purchased!
Jadelynn
Jadelynn (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月25日
Kelsey
Kelsey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Jr
Jr (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Charlie
Charlie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月23日
The customer service was horrible. This Hotel had baby roaches also. After a certain time no one answered the front desk phone but I called before 11:00 pm the business hours that was posted.
LaTonya
LaTonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
The check-in was smooth though we checked very late but our room was kept for us. Room cleanliness was nice too. All the promised amenities were delivered.
the only thing that needs improvement is the cleanliness of the corridor carpet. There were visible stains on it and looks as if it has been washed for years. Rest was all fine. Good value for money.