When you walk in the front door it is clean and up to date. The breakfast area, bar and conference room very nice. Once you to down hall towards the rooms plaster falling from the ceiling, carpet dirty/stained. No ac in the hallways(strange). Key cards had to be repeatedly (3-4 times a day)fixed as they didn’t work. Did not happen to us but to my niece. Someone was already in the room they were assigned to(sleeping). Bad smelling rooms, ants and spiders. We were here for a wedding. Would never recommend or stay here again
Kathi
Kathi (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Kathi
Kathi (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 17 日
Avoid this place
First room I got was left exactly as ther previous person had left it, dirty sheets, towels and garbage. I asked for a new room and got a room with clean sheets, but the bed wasn’t made and dust everywhere. Rather than ask for a third room, I just made the bed myself. Also, the room keys demagnetized very easily and I had to ask for a new key 3 times. Only once did they check my ID. Scary that anyone could just ask for a room key. Won’t be going back.
Brian
Brian (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 29 日
We showed up and they did not have the two queen bed room we booked available. They put us in a a king room even though it was cheaper. Only had one towel in the bathroom and we found a bug in our room. Tough trip because we had the kids.
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Catherine
Catherine (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Kristin
Kristin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Had a room on the first floor which was great since we had a small dog with us. Also liked that they do recycle.
Susan
Susan (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Shanika
Shanika (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 17 日
I booked online to this place and paid upfront and when I get to the hotel, the power was out. And I still don’t have my refund
Byron
Byron (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 17 日
Place was out of power when we got there had to try to scramble to locate another place you should be reporting these things so people can’t book
Tracy
Tracy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 17 日
Sara
Sara (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
Rene'
Rene' (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Fernando
Fernando (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 11 日
The rooms at the Four Points Sheraton Kalamazoo were not like the photos online. The hotel is old, the decor is old, the whole room was not user friendly. The room setup was not as advertised and lacking. The neighborhood was not dangerous but it was definitely not pretty.
Joyce
Joyce (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Overall, my stay was absolutely fantastic. The staff ensured I had a pleasant experience, and I had no issues with the room or the property in general.
Brianna
Brianna (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Great staff and great property. Always a great stay. Convenient for me and my team
HENRY
HENRY (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Good stay for family and dog with exceptions.
Good accommodations for family and our dog except Saturday night when there was other people on the fifth floor smoking some form of weed product. I was under the impression that all rooms were smoke free. I had difficulty breathing that night due to my asthma and allergies since we were on the 5th floor. Also the coffee was extremely bitter both in the room and down in the lobby.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 8 日
Not a good experience
The computers were down so they could not look up my reservation, I was required to complete some paperwork in order to get my room. I was given a room that was occupied so I had to go back to the desk to get another room. I was complimented with a breakfast voucher and the food was terrible.
Jerry
Jerry (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 5 日
Rick
Rick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Lied to by front desk morning shift, the 2 punks from thr evening front desk making fun of guests. My debit card was charged when i was promised it wouldn't be. Wifi signal so weak couldn't connect to internet. An all around stressful, anxiety filled stay.. my 12 years in Iraq were better than staying there
Carl
Carl (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
They gave us a key to a room, twice, that was occupied.
They corrected it, after two attempts.
Carpets looked dirty. Exterior needed TLC.
Staff was as helpful as they could be, just didn’t seem to be run well.
Mark
Mark (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 3 日
Amy
Amy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
A Few Issues Overall
Wifi in my room would have been nice for work. Had to do my zoom from the phone.Turning on the water to take a shower and dirty water came out. Didn't want to take the shower after that. The phone in the room didn't work so I had to call the front desk from my cell. The staff was good to go.