Hard bed but nice room overall, with good furnishings, and a somewhat quiet location other than the construction next door. The space overall is a bit worn and cramped (at least our room, a king room) but the updates make the most of the structure. Hospitality service, sadly, knocked on our door at 9:45 and then at 11:00 even though checkout was clearly posted for noon. Not a huge deal but quite confusing, since there's a text link for " checkout" when you leave the room. *Shrug*