The customer service during check-in by Courtney was incredible. Helpful staff, excellent room, good amenities. Highly recommended.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Had to always ask for clean towels, etc. One time they brought them and just left them on the floor in the hallway for us.
Bob
Bob (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 28 日
Rude kids & Drunk adults
Bed was rock hard. Pillows were super flat. Tried using the pool area but bigger kids were running and jumping into the pool. Adults were drinking around the pool!! Spent maybe 10 mins in the area outta fear for my son. Hot Tub overflowed with 3 adults and a small child. Poor use of pool area. Make pool and hot tub larger!!!
Korean
Korean (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Great location
Clean and updated. Conveniently located
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Very nice hotel. Very clean. Will stay again
Draper
Draper (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Friendly staff. Clean lobby and room.
Julie
Julie (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
The check process was horrible . It was clear that the front desk clerk had no idea what she was done. I made reservations thru Expedia under my name for 2 rooms. We were all issued incorrect keys that could not open our assigned rooms then the replacement was issue. A few minutes after that 2 other guest were open g our doors and coming into our rooms because the were issued for the very same room. Our keys no Longer worked. I am my travels I never was so embarrassed or received such poor service r from an international hotel ever
Roxanne
Roxanne (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
djordje
djordje (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Veronica
Veronica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Robert
Robert (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 28 日
Very quite area
shehab
shehab (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Terrible hotel.
They lost an entire teams reservation. The messed up and lost my reservation. So i had to book through Hotels.com. The whole hallway where my room is smells reall bad like Marijuana smoke. Toilet unclean. Unfriendly unhelpful service. Very disappointing.
Dale
Dale (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
Somsak
Somsak (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Great pool / hot tub
Carlton
Carlton (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Heather
Heather (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
john
john (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 6 日
pool was dirty
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 29 日
Not really satisfied with what you get for the price.
Lisa
Lisa (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Erin
Erin (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 25 日
When we checked in, the service was rude. When we got one of our rooms the electricity didn’t work for the microwave, tv, and fridge. The hot tub was falling apart around the edges and very sharp edges cut my bathing suit and the stairway had no baseboards with loose and duct-taped carpet which anyone could trip and fall on. We had to take the stairs because the elevator was out of service. On our last morning we were locked out of our rooms hours before check out time causing us to have to interrupt our stay to go down to the desk for new keys. The front desk service was rude and dismissive. The cleaning staff were the most pleasant thing about this place. This place is far out of date compared to others of the same brand. No conveniences like any of the others in this brand and the horrible customer service with attitudes made it the worst experience I’ve ever had. DO BETTER!
Stephanie
Stephanie (2 晚家庭旅程)
CheapTickets 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Emily
Emily (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Remodeled rooms are nice, pool and hot tub area are super. Staff was very friendly and accommodating.
Did not like that you have to pay for breakfast and it was terrible and way over priced.