Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790
What's nearby
WTC-Morelos Convention Center - 7 min drive - 4.2 km
Ex Hacienda de Ixtoluca - 9 min drive - 7.1 km
Hacienda de Chiconcuac - 16 min drive - 15.8 km
Jardines de México - 18 min drive - 20.4 km
Tequesquitengo Lake - 21 min drive - 17.4 km
Getting around
Benito Juarez International Airport (MEX) - 116 min drive
Restaurants
Santa Fe Social Golf Club Restaurant - 6 min drive
La Banqueta - 11 min drive
Fonda Flores - 10 min drive
Los Limones Restaurant - 10 min drive
La Barra Vieja - 10 min drive
About this property
Casa Chu
Adjacent to a golf course, Casa Chu is a great choice for a stay in Xochitepec. Guests can indulge in massages and enjoy international cuisine at El Crisol, which is open for breakfast, lunch and dinner. Other features include an outdoor pool, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 12
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Street parking available
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–noon
Restaurant
Barbecue grills
What to do
Pool table
Hiking/biking trails nearby
Skydiving nearby
Working away
Meeting room
Co-working spaces
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Adjacent to a golf course
An outdoor pool
Arcade/games room
Spa services
Golf clubhouse on-site
24-hour pool access
Beaux Arts architecture
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
42-inch TV
Digital TV channels
Netflix
Home comfort
Air conditioning
Window screens
Sleep well
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
El Crisol – Overlooking the golf course and pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Pool, spa, & gym (if applicable)
Pool open 24 hours
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Casa Chu Hotel
Casa Chu Xochitepec
Casa Chu Hotel Xochitepec
Frequently asked questions
Is there a pool at Casa Chu?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Casa Chu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Chu?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Chu?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Casa Chu and nearby?
Have fun with nearby activities such as hiking and skydiving. Additional recreation nearby includes cave exploring. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and an arcade. Casa Chu also has a picnic area and a garden.
Are there restaurants at or near Casa Chu?
Yes, El Crisol offers al fresco dining, international cuisine and garden views.
Casa Chu Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 March 2023
GABRIELA
GABRIELA, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 January 2022
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service.
I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day.
The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
LUIS
LUIS, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 November 2019
Renee
Renee, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
31 March 2019
Prepare not to be impressed
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Mark
Mark, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
Alimentos muy bien preparados y el personal muy atento
Juan luis
Juan luis, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 February 2023
Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Rodrigo
Rodrigo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 October 2022
Como en casa
JOSE MANUEL
JOSE MANUEL, 2-night family trip
Verified Expedia guest review
8/10 Very good
27 April 2022
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2021
Excelente sitio pero...
Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Manuel A
Manuel A, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2021
Manuel
Manuel, 2-night trip
Verified Expedia guest review
8/10 Very good
24 July 2021
Violeta
Violeta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 March 2021
Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 March 2021
Grandioso
Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
HECTOR
HECTOR, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
2 December 2019
Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Christopher
Christopher, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2019
María Trinidad
María Trinidad, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2019
Excelente opcion
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2019
Hermoso
La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Yvonne
Yvonne, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 July 2019
hermoso lugar, el menu de comida muy escaso
Moises
Moises, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2019
Armando
Armando, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2019
El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Miguel
Miguel, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 April 2019
Adrián
Adrián, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 March 2019
Maravilloso! Como en casa!
Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.