Check in was a nightmare very unorganized staff it was like we never had a room booked. Check out wasn’t much better. Every time you logged on to the wifi there was log on issues. The room was spacious and clean so no complaints there
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 10 月 14 日
Alfredo
Alfredo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 7 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2023 年 7 月 1 日
Dennis
Dennis (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023 年 5 月 8 日
The sweet banana they served for breakfast was sour and it made me vomit. The checking out wasn't smooth and friendly. I waited for more than 20 minutes just to be told that one of the room I reserved had a towel with coffee stain. Therefore, they're required to charge me 200 pesos for coffee spilled. The front desk had the audacity to asked me what to do with the coffee stained towel. The staff apologized for the inconvenience, but I said no need to apologize because it was my fault to reserved a room and stay there. If you like a dingy looking towels, this is for you. If you like waiting 20 minutes to check out, this is for you. I will NEVER recommend this hotel to anyone. One mistake is plenty for me!
Corazon
Corazon (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 3 月 24 日
Property were okay, but the price of the room is crazy, because it’s far from being a five hotel. I will never stay there again
GENE
GENE (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 3 月 20 日
Charges for every little thing. Internet sucked for my entire stay. Kept having to login after being kicked off every few minutes. Basic hotel @ premium price. Final kicker, 500php charge for room key card. I will pick another hotel for our next visit.
Percy
Percy (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 3 月 8 日
We love our room. It’s spacious and relaxing.
Rowena
Rowena (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 2 月 17 日
Eric
Eric (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2022 年 12 月 5 日
Preciosa
Expedia 真實旅客評價
10/10 完美
2022 年 12 月 5 日
Jane
Expedia 真實旅客評價
10/10 完美
2022 年 11 月 14 日
Too noisy whole night, towels are old. All the staffs are very nice.
Lilia
Lilia (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 9 月 1 日
Satisfactory
DONALD ALAN
DONALD ALAN (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 8 月 11 日
Danilo
Danilo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 7 月 26 日
Ben Brian
Ben Brian (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2022 年 7 月 8 日
Keisha
Keisha (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022 年 7 月 5 日
The check in started at 1500 instead of the normal 1500. Once I went to the counter, I had to wait another 35 minutes just to get the room key. When we got ti the room, the bathroom stunk. Housekeeoing came and scrubbed the floor. There was a false fire alarm around 0200. The hotel staff did not apologize or offer any vouchers or credits to ameliorate the outrage. Breakfast was substandard. Juice was flavored sugar water, and food choices were minimal. Check out was another fiasco...25 minutes to check out. The only thing that this hotel has going for it is that it is in Baguio.
Randy
Randy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 6 月 21 日
The location was awesome as well as the accommodation. The staff was also very friendly.
Chriselle
Chriselle (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 6 月 15 日
Location is great, staff were friendly and even got me to check in early! Highly recommended!
Marvin
Marvin (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 6 月 12 日
Nino
Nino (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2022 年 6 月 1 日
NOT WORTH for the PRICE !!!
I did not expect that our stay here is NOT WORTH it !!
1. Every time I book an hotel I always contact them as much as possible for any changes, request or info I need but in Orchard when you message them in the website they never reply. In mobile number they will reply to you a day after you send a message.
2. Check-in time advertised here is 2pm but when you arrived at the hotel they will said that its 3pm.
3. Security Deposit advertised is 500 only but in reality its 3,000
4. Room doesn't have a cabinet to put all your things. only a cabinet for the mini ref, vault and a shoe cabinet.
5. I dont know if she is a Manager in their rooftop restaurant but the way she ask me what we want in our breakfast is not pleasing. Also I dont understand that they have a buffet breakfast in weekend and only 1 meal in weekday and take note 3 choices of dish only. (1 dish, egg and rice) cannot request again if you are hungry. 1 flavor or Juice and a Coffee for drinks. only 1 type of fruit.