The front desk people are not very friendly. I booked through Hotels and the pictures of this hotel are 100% a lie. This hotel looks nothing like the pictures provided. There’s a terrible smell coming from downstairs and when we got to our room it has a lingering smoke smell and the floors smells like urine. I booked a room for up to 4 people and we ended up having 3 adults and a child in our room and they made a big deal about it and told us we had to pay them $20 in cash. Their hotel has NOT been serviced. There is no documentation anywhere that it’s up to date in servicing and it looks like it’s going to break down. The number one button is smashed in and the floor is actually breaking. The continental breakfast they claim to provide is just sad. A few pieces of toast, 2 bagels, some cereal, and a waffle machine. Coffee tastes like dirt and old crusty powdered creamer packets were provided. When we asked for clean towels, because one of them had a giant hole in it, the front desk person made a huge deal over it and we didn’t even get them. We had to ask again. Also the light above our sink went completely out, they never came to replace it when notified. There’s no cable tv, the lamps are disgusting, and everyone woke up feeling broken from how cheap the beds are. Provided photos of elevator, lamps, and “breakfast.” I was here for my best friends wedding and needed to be close to the venue. Which is why we booked this hotel.