新西區酒店

"Clean and modern room with good accessibility to metro."

"Walk from airport to hotel is about 5 min after you exit the building. The breakfast buffet offered good variety. Check in counter reception wasn’t really able to answer my question about stored luggage until I asked to speak to their manager who helped to solve my question. "

"非常便利"

"酒店很乾淨、舒適 與最近的火車站約有10分鐘步程 距離機場、阿姆斯特丹市中心都很近，交通方便"

"It is very difficult to find connecting rooms in the city, but this hotel has them. The staff are okay, and the room is extremely comfortable, especially the bed, which is exceptionally cozy. The view is beautiful, and the location is very convenient, right next to the Eurostar train station. There are no slippers, comb, shower cap, toothbrush, or similar amenities in the room. They do have shower gel, shampoo and a hair dryer. Overall, it is a very comfortable hotel."

"酒店在住宅區內，離鐵路需行十分鐘路程。"

"Very good "

"阿姆斯特丹酒店太貴，就可以考慮只坐一個站到這間酒店，就在車站旁邊，樓下還有超市 。房間大，舒適，包早餐，CP 值高。"

"We stayed there for six nights. The room is reasonably clean and most things worked. However, the room was not cleaned after the first night. There was no button panel at the room where we could ask to clean the room. It was ok for two days. Then the rubbish bin became full and the floor a bit dusty. On the forth evening, I approached the front desk around 9pm and asked our room be cleaned the next day. The person at the front desk took down our room number and confirmed they will get our room cleaned the next day. The next day, we went out from 8:30 am for the whole day, returned around 8:15 pm in the evening. We found that our room was not cleaned. We went to the front desk and asked about it. The person at the front desk didn’t apologise at all and turned to us to say that we should have asked the front desk in the morning. It was an irresponsible and unacceptable response and there was not any apologetic sense. Rather, we were blamed for not asking again despite we were confirmed they will arrange cleaning and we were not asked to remind the front desk in the morning. "