Nestled near the Port of Genoa Cruise Ship Terminal, Hotel De Ville offers a warm welcome with free in-room WiFi and a cozy bar. Enjoy the fun arcade games, unwind at the coffee shop/cafe or take advantage of pet-sitting services while exploring Old Port and Genoa Port Center. The helpful staff has left a lasting impression on previous guests.
Port of Genoa Cruise Ship Terminal - 2 min drive - 1.8 km
Getting around
Genoa (GOA-Cristoforo Colombo) - 22 min drive
Genoa Via di Francia Station - 4 min drive
Genoa Piazza Principe Station - 16 min walk
Genoa Genova Brignole Station - 22 min walk
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Eataly - 3 min walk
Tazze Pazze - 1 min walk
Focaccia e Dintorni - 1 min walk
L'Opera sinfonia di gusto - 3 min walk
Pestobene - 1 min walk
About this property
Hotel De Ville
Hotel De Ville is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can visit Xena cucina di sintesi, which serves Italian cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers like the helpful staff and nice bathrooms.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Pet-sitting services offered
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (EUR 24 per night; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Beach shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Art supplies
Baby bath
Outlet covers
What to do
Beach shuttle (surcharge)
Pool table
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Whale watching nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Romance packages
Facilities
Built in 1300
Safe-deposit box at front desk
Television in common areas
Arcade/games room
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible
Accessible airport shuttle
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
48-inch flat-screen TV
Premium digital channels
First-run films
Films for purchase
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Special features
Dining
Xena cucina di sintesi – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per room (one-way)
Beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self-parking costs EUR 24 per night with in/out privileges
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa
Frequently asked questions
Does Hotel De Ville offer free cancellation for a full refund?
Yes, Hotel De Ville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel De Ville?
Yes, pets stay free. Pet-sitting services and food and water bowls are available.
Is parking offered on site at Hotel De Ville?
Yes. Self-parking costs EUR 24 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel De Ville?
Yes, an airport shuttle is available. The charge is EUR 40 per room one-way.
What are the check-in and check-out times at Hotel De Ville?
Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel De Ville and nearby?
Have fun with nearby activities such as cycling and hiking. Hotel De Ville also has an arcade.
Are there restaurants at or near Hotel De Ville?
Yes, Xena cucina di sintesi offers Italian cuisine.
What's the area around Hotel De Ville like?
Hotel De Ville is located on the waterfront in Genoa Historical Centre, a short 3-minute walk from Old Port and 7 minutes' walk from Genoa Port Center.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel De Ville Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bed
Lobby
Train station
Restaurant
Parking
Bathroom
What guests liked
Breakfast was excellent with hot food cooked to order and wonderful options. (6 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
25 Aug 2025
Genoa visit!!
We spent one night at the property, this was clean and spacious, this is very centric to the main attractions in Genoa.
The only negative point is at night, the place is surrounded by tramps which makes the place uncomfortable.
LEONCIO
LEONCIO, 1-night trip
10/10 Exceptional
17 May 2025
Great location
Roderick
Roderick, 3-night trip
10/10 Exceptional
10 Apr 2025
Very well located.
Very friendly staff.
Martin
Martin, 1-night trip
10/10 Exceptional
19 Apr 2025
Very cute hotel, huge room and very friendly stuff
Tatyana
Tatyana, 1-night trip
8/10 Very good
2 Jul 2025
Hot in Genoa
Just two nights during a heatwave. Great location but entrance bit scruffy. Friendly staff very helpful especially with complicated parking arrangements. Room spacious for a city centre hotel.
David
David, 2-night trip
8/10 Very good
15 May 2025
large bedroom and bathroom
Benoit
Benoit, 2-night trip
8/10 Very good
27 Apr 2025
Great hotel, very clean and friendly staff. Surrounding area seemed a bit unsafe.
Maria
Maria, 2-night trip
10/10 Exceptional
26 Mar 2025
Fabulous small hotel in Genoa
Great location on the waterfront. Room was exceptional
Christopher
Christopher, 5-night trip
10/10 Exceptional
12 Oct 2024
Very good Hotel.
Ruben
Ruben, 1-night trip
10/10 Exceptional
7 Jun 2024
Excellent hotel
Excellent hôtel , Clean, modern .
Verified traveller
5-night trip
8/10 Very good
20 May 2025
Two nights in Genoa
Great location and large room. Check in was good and receptionists was gave plenty of infabout the city.
Breakfast was partial buffet and partial order service. The logic of having to order fruit salad and cheese + ham was lost on me. Waited 15 minutes to learn that the order had been lost and than another 10 minutes to receive a coffee and small plate of ham. However, no bread or croissant available on buffet when this was served! Suggest that changes need to be made
Howard
Howard, 2-night trip
10/10 Exceptional
18 Mar 2025
Good
SERGEI
8/10 Very good
20 Apr 2024
Very friendly & helpful staff. Great location to see the sights!
Amanda
Amanda, 1-night trip
10/10 Exceptional
15 Oct 2024
Traveling alone, I felt safe and well taken care of. Lovely!
Julie
Julie, 1-night trip
10/10 Exceptional
3 Dec 2024
Superb hotel. Superb room. Staff are great. Breakfast is great. Property is an old building beauty restored as if it was just built. Location is perfect in the middle of all the tourist attractions. Just too many looters in the are making it a bit uncomfortable
Magdy
Magdy, 2-night trip
10/10 Exceptional
4 Apr 2023
Beautiful boutique hotel in a central location - a large comfy room and helpful welcoming staff - I would love to come back some time
Moira
Moira, 1-night trip
8/10 Very good
14 Oct 2022
Good location, nearby train station and walking distance to Old Genoa tourist atractions
richard
richard, 1-night trip
10/10 Exceptional
18 Jun 2024
Check in process was quick!!! Staff very accommodating
Margaret
Margaret, 1-night trip
10/10 Exceptional
16 Mar 2023
The staff were excellent. The breakfast was wonderful and the restaurant was very good for dinner. The location was an easy walk to historical sites. Very reasonably priced for the accommodations.
Lasharle
Lasharle, 1-night trip
8/10 Very good
1 Oct 2023
Excellent for both business and leisure
Lovely four star hotel very close to the city centre. Beatifully kept old building with modern comfort
Line Christa Amanda
Line Christa Amanda, 2-night trip
10/10 Exceptional
19 Nov 2023
Everything was great!!!
Rupert
Rupert, 1-night trip
10/10 Exceptional
4 Jul 2023
Despite the entrance to the hotel between 2 doors to McDonalds, the hotel is very modern and in a great location in the old town.
David
David, 2-night trip
10/10 Exceptional
20 Sept 2023
Excellent! Clean, well appointed, great breakfast in a good location. Highly recommend!
Diane
Diane, 2-night trip
8/10 Very good
24 Sept 2024
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Kaitlin
Kaitlin, 2-night trip
10/10 Exceptional
13 Nov 2023
Stay here!
Lovely hotel. Good-sized room, helpful staff, great location. They shouldn’t charge for breakfast (18 euros is a lot), but otherwise the experience was completely positive.