我可否免費取消克萊倫斯碼頭之家公寓酒店的預訂，並獲發全額退款？

可以。克萊倫斯碼頭之家公寓酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

克萊倫斯碼頭之家公寓酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

克萊倫斯碼頭之家公寓酒店是否設有店內泊車位？

是的。自助泊車費用為每日 GBP8。

克萊倫斯碼頭之家公寓酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:00。提早入住收取 GBP10 附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取 GBP15 附加費 (因應供應情況而定)。住宿可提供特快登記入住與退房服務，亦設零接觸退房服務。

克萊倫斯碼頭之家公寓酒店店內與附近有什麼好玩？

推介景點包括紐波特修道士步道購物中心 (10 分鐘步程) 及新港碼頭 (2.1 英里外)，還有威爾斯新港大學 (3.1 英里外) 和泰德格別墅 (3.9 英里外) 同樣值得一遊。

克萊倫斯碼頭之家公寓酒店是否配備廚房或迷你廚房？

是的，迷你廚房亦配備爐具、焗爐及洗碗機。

克萊倫斯碼頭之家公寓酒店附近區域有何特色？

從克萊倫斯碼頭之家公寓酒店出發，短短 10 分鐘步程可到紐波特 (XNE-紐波特火車站)，6 分鐘步程即達羅德尼遊行。

加的夫克萊倫斯碼頭之家公寓酒店優惠

Q: 克萊倫斯碼頭之家公寓酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 克萊倫斯碼頭之家公寓酒店是否設有店內泊車位？

是的。自助泊車費用為每日 GBP8。

10/10 完美

2024 年 11 月 21 日

Staff was kind and helpful. Spacing and enough kitchen facilities for cooking.

Yee fun (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 7 月 14 日

並沒有真正空調，只有兩台水冷風扇。所有窗戶不能開啟，縱使有煮食設備，夏天不建議使用，否則室內溫度上升，極不舒適。

3 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2025 年 10 月 26 日

Hiroto (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 8 日

Friendly, simple check -in. Easy parking in multistory just behind which can be added to the room. Great TV, good shower and comfy bed. Roomy flat with good equipment level in the kitchen. Some welcome gifts too (tea, coffee, sugar, washing up liquid and tea towels) which were very welcome. Mini supermarket located just below too.

Andrew (2 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 18 日

Disgusting

Booked this for a colleague who had to leave the apartment due to its cleanliness. Broken taps, unsafe area. Avoid!!

Christopher (2 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 25 日

Okay

Nazrul (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 5 日

Lovely

Esther (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 2 日

Visit to Cardiff

We chose an apartment over a hotel as we have various food allergies. So much easier to prep our own food. Apartment was clean and had everything we needed for the planned short stay. My only feedback would be around the air con. Living room housed a large external vented system, which did the job but was very loud. The bedroom had a small system, requiring water, which we found wasn’t large enough to really cool the room. On arrival the apartment was really hot and stuffy as these units were both off. Overall we had a good stay.

Nichola (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 20 日

2 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 13 日

Room too hot to stay in

The apartment is at the top of an office buikding and it smelt of smoke, the biggest issue was that the bedroom and bathroom appeared to have extrememly hot air blowing in from the building ventilation constantly and it was impossible to stay in there. Had to remove the mattresss to the living room floor as that had a mobile aur conditioner and makse it bearable.

1 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 9 日

Nick (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 15 日

Inside the apartment the couch was very old. Bed was good and kitchen was OK. It was clean but the area it is in.... not very good. There are two stored very close by where food can be pirchased.

Mark (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 7 日

I payed for 2 adults 1 child but when we got into the apartment there was only a double bed and a small sofa not suitable for sleeping

Luke (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 16 日

Joan (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 13 日

Danielle (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 13 日

Nice spacious apartments but a little cold. They do have heaters if you can work out how to use them. But other than that had a nice stay.

Lastminute 真實旅客評價

8/10 很好

2025 年 3 月 13 日

The Quay apartments are very good once inside. Well presented equipped, warm with a great TV, bed and shower. There's a couple of handy shops adjacent to the building which is very convenient. Initially finding the property and parking was tricky as no obvious signage. I initially parked my car in an adjacent street and used google maps to walk to the entrance (which is shared with another business). Once fond staff were very helpful and friendly. Parking is in a multi storey around the back of the property about 150m walk, so not too bad. Overall a good place to stay if the town centre location suits.

Andrew (2 晚商務旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 2 日

Ibrahim (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 27 日

Andrew (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 1 月 28 日

Hotel

The stay was good lovely apartment itself, but couple bits that could be better, it was very cold only 1 heater in the room worked so was really cold with the children, bathroom light should be on the outside not behind the door. The battery’s in the control for the tv wasn’t working properly. Flooring was freezing

Aiden (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 1 月 26 日

Excellent two bed apartment, clean, modern and great value. Lovely staff and easy parking.

Denis (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 1 月 13 日

The property paid no attention to my special requests on the Expedia page. I was given an apt on the 9th floor. The front desk staffer put me through Mohammed, the owner, during check-in. He directed me to speak to Anna, the head of housekeeping, the next day. My apt. had a view to the east where undesirable people parked their cars with their back lights on. My apt. was just a couple of doors down from Anna’s “office.” My door faced the hall’s door, which was slammed mercilessly throughout the day. Anna invited herself in when she came to see me. She told me their residents were wonderful people. She advised me to leave my door ajar when cooking. I wasn’t surprised when later, someone tried to break into the apt. Subsequently, Anna became a nuisance. There were also tapping, thumping, thudding and punches on the bedroom wall at all hours. No bathroom safety mat was provided for the slippery shower floor. The bathroom’s sink was leaky. In the kitchen, the oven was dirty with grease, the faucet’s top was loose falling off each use. The dishwasher would come all the way to the front and then to the floor while I loaded it, hurting me. The frying pan had its non-sticking interior all scratched off; there was a crust of grease on the bottom. Both the living room and the bedroom lamps triggered the alarm for spying devices in them. While checking out, the elevator reeked of cigarette smoke. I do deserve a partial refund for this nightmarish stay.

E.Regina Vieira de (12 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 1 日

Amazing! They're so helpful, kind, and friendly. They gave us a 2-bed room which were very clean without any issue. Everything was awesome! Wow! Thanks for such a great service and made our new year sweet!

hossein (1 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 12 月 26 日

On the day after my arrival, I had Ana, a staffer, come to my apartment. I told her I did not want or need housekeeping services, just a set of fresh bed linens, bath towels, kitchen towel and some supplies. Before she left, she advised me to leave the door ajar when cooking, so the fire alarm would not be triggered. Well, there is a large hood over the electric stove... Around 10:30 p.m., someone attempted to force the entrance door open, which I keep locked. I place door stoppers with light and sound alarms; those were triggered. The perpetrator left. Along with people slamming the door leading to the elevators, I was left with a very bad impression. The handle of the kitchen sink faucet is completely loose. So is the towel holder in the bathroom. The bottom board of the cabinet that holds the oven/stove and dishwasher fell to the floor. The dishwasher is also loose and comes all the way onto whoever opens its door; it is a health hazard. I am recording the issues mentioned here and I will send the video to the property owner/management. Sending anyone for repairs and/or maintenance while I am a guest is NOT acceptable to me. I should have been given an apartment in perfect living condition. There are three retail stores downstairs but they are overpriced. Their assortment and quality of products is lacking. Not to mention the characters that target you on the way from and to the hotel and also inside those stores. It doesn't feel one bit safe and it is unpleasant.

E.Regina Vieira de (9 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 15 日

Very clean

When arriving there was a car park available £5 for the night - was just around the corner Wasn’t expecting the space to be so well presented Great to have a kitchen Good location Easy walking distance to restaurants and shopping centre Reasonable price for the area

Emily (1 晚商務旅程)

Hotels.com 真實旅客評價

克萊倫斯碼頭之家公寓酒店

Quay Apartments Clarence House

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常見問題

我可否免費取消克萊倫斯碼頭之家公寓酒店的預訂，並獲發全額退款？

克萊倫斯碼頭之家公寓酒店是否允許寵物入住？

克萊倫斯碼頭之家公寓酒店是否設有店內泊車位？

克萊倫斯碼頭之家公寓酒店的登記入住及退房時間為何？

克萊倫斯碼頭之家公寓酒店店內與附近有什麼好玩？

克萊倫斯碼頭之家公寓酒店是否配備廚房或迷你廚房？

克萊倫斯碼頭之家公寓酒店附近區域有何特色？

克萊倫斯碼頭之家公寓酒店的評價

評價

很好

9.0/10

8.0/10

8.0/10

8.6/10

7.6/10

評價

10/10 完美

Yee fun

4/10 一般

真實旅客