It was a nice stay. I needed a fan, and called up to the front desk and they brought one to me.
Kimberly
1 晚家庭旅程
10/10
Very comfortable
Friendly and helpful crew
Karla
1 晚商務旅程
2/10
We arrived for a late check in to find out paid reservation was given away. Hotel staff had no sense of urgency finding us another place to stay. I was pretty much on my own. Found a better place SHERATON on Stonebriar for same cost and nicer.
stephen
2 晚行程
2/10
The property had no hot water during our stay. I was in town on business & was out working in the hot Sun all day only to return to my room to a cold shower. So I thought hmm, maybe I’d take a dip in the pool before my shower? Well, the pool area was trashed & the pool was dirty too. Extremely disappointed in my stay here.
Tori
1 晚商務旅程
2/10
We booked a long stay at this hotel during the ACM awards. We didn’t mind the distance and the surroundings were nice. Our first night we never received housekeeping. After the awards we had to go to the front desk and ask for new towels. The rest of the trip we were not in the room from 9:30am-6pm. No sign on our door. Still never received the daily housekeeping. The desk clerk claimed she was the only person there and we needed to come get new towels and trash liners. We had to take care of our trash ourselves everyday. We made complaints to corporate. At checkout the clerk said the manager would also be in contact with us reference our complaint. We waited over ten days post stay and they never called! There was also food and trash on the floors in the hallway all week. Never touched and we mentioned it to the front desk as well.
Ashley
4 晚行程
10/10
Jordan
2 晚行程
10/10
Chris
2 晚商務旅程
10/10
rebecca
1 晚商務旅程
2/10
No hot water for 3 days.
Kefir
6 晚家庭旅程
6/10
Donald
1 晚行程
10/10
Easy check in, comfortable rooms with Dove soap/shampoo/conditioner pumps and nice breakfast
Lisa
1 晚行程
10/10
Very accommodating. The breakfast each day was excellent. Alejandro did a terrific job in making sure that all food was properly prepared and rotated as needed.
真實旅客
6 晚家庭旅程
10/10
Clean and nice buffet
Jay
1 晚商務旅程
6/10
Raydene
1 晚家庭旅程
10/10
shannon
3 晚商務旅程
10/10
Adrienne
1 晚行程
8/10
Jennifer
4 晚家庭旅程
6/10
It was ok, I saw online this hotel was recently built but the bathrooms are not so new and the carpets look pretty little old and dirty. Overall experience is good but not a go with kids.